How to Fix the 'Retrieving Information from Microsoft Store' Error?

Resolve the Microsoft Store "Retrieve information from Microsoft Store" error

Many users encounter the "Retrieve information from the Microsoft Store" error when trying to download an app from the Microsoft Store. This article provides several solutions.

Method 1: Fix Microsoft Store

This method is designed to fix bugs in the Microsoft Store.

Step 1: Press Win I to open Settings and select System > System Components .

Step 2: Select Microsoft Store and click Advanced Options .

Step 3: Scroll down and select Repair .

Method 2: Clear the Microsoft Store cache

Clearing the cache can resolve this issue.

Step 1: Press Win R to open the Run dialog box.

Step 2: Enter the command wsreset.exe and press Enter to execute.

Method 3: Troubleshooting the Windows App Store application

Microsoft provides a dedicated troubleshooting tool.

Step 1: Open Settings > Update & Security > Troubleshooting .

Step 2: Click on other troubleshooting programs to find the Windows Store app .

Step 3: Click on the troubleshooter and select Run the troubleshooter .

Method 4: Re-register the Microsoft Store app

Re-registering a Microsoft Store app can sometimes solve the problem.

Step 1: Enter PowerShell into the search and run as administrator.

Step 2: Paste and execute the following command:

Get-AppxPackage -AllUsers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Once done, restart the computer and check if the problem has been resolved.

Method 5: Reset Microsoft Store

This method deletes all system component data, suitable for functional failures.

Step 1: Open Settings and enter the system .

Step 2: Go to the System Components tab and find the Microsoft Store .

Step 3: Click Advanced Options and select Reset .

After restarting the computer, try downloading and installing the app again.

Summarize

The above methods can try to resolve the "Retrieve information from the Microsoft Store" error one by one. Hope these steps help you solve your problem.

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