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How to fix: err_ssl_version_or_cipher_mismatch error in Google Chrome

Christopher Nolan
Christopher NolanOriginal
2025-03-21 17:57:17583browse

How to fix: err_ssl_version_or_cipher_mismatch error in Google Chrome

The "err_ssl_version_or_cipher_mismatch" error in Google Chrome indicates that there's a mismatch between the SSL/TLS versions or cipher suites supported by your browser and the server you are trying to connect to. To resolve this error, you can take the following steps:

  1. Clear Browser Cache and Cookies: Sometimes, outdated or corrupted data in your browser's cache and cookies can cause connectivity issues. To clear these, go to Chrome settings, click on "Privacy and security," then select "Clear browsing data." Make sure to select the options for "Cookies and other site data" and "Cached images and files," then click "Clear data."
  2. Check the Date and Time Settings: An incorrect system date and time can lead to SSL errors. Ensure your computer's date and time settings are correct. Go to your system settings and adjust as necessary.
  3. Disable QUIC Protocol: The QUIC protocol can sometimes interfere with SSL connections. To disable it in Chrome, type chrome://flags/#enable-quic in the address bar, search for "Experimental QUIC protocol," set it to "Disabled," and restart Chrome.
  4. Check for Malware: Malware can alter your browser settings, causing SSL errors. Run a full system scan using a trusted antivirus program to check for and remove any malicious software.
  5. Try a Different Browser: If the issue persists, try accessing the site using a different browser to rule out browser-specific problems.
  6. Contact the Website Administrator: If none of the above steps work, the problem might be on the server side. Contact the website's support team to inform them of the SSL error.

What are the common causes of the err_ssl_version_or_cipher_mismatch error in Google Chrome?

The "err_ssl_version_or_cipher_mismatch" error can be triggered by various issues. Common causes include:

  1. Outdated Browser: Using an outdated version of Google Chrome that does not support the latest SSL/TLS protocols or cipher suites.
  2. Server Configuration Issues: The server you are connecting to might be configured to use SSL/TLS versions or cipher suites that are not compatible with your browser's settings.
  3. Incorrect System Date and Time: If your system's date and time settings are incorrect, it can lead to SSL certificate validation errors.
  4. Corrupted Browser Data: Corrupted cookies or cache data can interfere with the establishment of secure connections.
  5. Security Software Interference: Some security software or firewalls might block or alter SSL/TLS connections, leading to this error.
  6. Malware: Malicious software can tamper with your browser's settings or intercept SSL/TLS connections, causing the error.

Can updating Google Chrome resolve the err_ssl_version_or_cipher_mismatch error?

Yes, updating Google Chrome can often resolve the "err_ssl_version_or_cipher_mismatch" error. Chrome updates typically include improvements to SSL/TLS protocols and cipher suite support, which can resolve compatibility issues with websites. To update Chrome, click the three dots in the top right corner of the browser window, go to "Help," and then select "About Google Chrome." If an update is available, it will automatically start downloading. After the update is installed, restart Chrome and check if the error is resolved.

Are there any specific settings in Google Chrome that need to be adjusted to fix the err_ssl_version_or_cipher_mismatch error?

Yes, there are specific settings in Google Chrome that you can adjust to potentially resolve the "err_ssl_version_or_cipher_mismatch" error:

  1. Disable QUIC Protocol: As mentioned earlier, QUIC can sometimes interfere with SSL connections. To disable it, type chrome://flags/#enable-quic in the address bar, set the "Experimental QUIC protocol" to "Disabled," and restart Chrome.
  2. Reset Chrome Settings: If specific settings are causing the error, you can reset Chrome to its default state. Go to Chrome settings, click on "Advanced," then "Reset and clean up," and choose "Restore settings to their original defaults." This will reset your homepage, search engine, and other settings to their original values, but it will not delete your bookmarks or passwords.
  3. Check SSL/TLS Settings: Chrome allows you to configure the minimum and maximum SSL/TLS version to use. To adjust these settings, type chrome://flags/#ssl-version-min and chrome://flags/#ssl-version-max in the address bar, then set the versions to match the server's supported SSL/TLS versions if known.

By adjusting these settings, you may be able to resolve the SSL version or cipher mismatch error and successfully connect to the website.

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