How to Fix: err_too_many_redirects Error in Google Chrome
The "err_too_many_redirects" error in Google Chrome signifies a problem with how your browser and a website are communicating. Essentially, the browser and the server are caught in a loop, repeatedly redirecting you without ever reaching the final destination. Here's a step-by-step guide to troubleshoot and fix this:
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Clear your browser's cache and cookies: Often, outdated cached data or conflicting cookies can cause redirect issues. In Chrome, go to Settings > Privacy and security > Clear browsing data. Select "Cookies and other site data" and "Cached images and files," then choose a time range (at least the last hour, but ideally "All time"). Click "Clear data."
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Check your browser extensions: Some extensions might interfere with website redirects. Try disabling them temporarily to see if that resolves the issue. Go to Settings > Extensions and disable any suspicious or recently installed extensions. If the error disappears, re-enable them one by one to identify the culprit.
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Check your date and time settings: Incorrect date and time settings on your computer can sometimes lead to SSL certificate errors, which can in turn cause redirect loops. Ensure your computer's date and time are accurate and synchronized with an internet time server.
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Check your DNS settings: Your Domain Name System (DNS) settings resolve website addresses (like google.com) into IP addresses. Incorrect or problematic DNS settings can lead to redirect errors. Try switching to a public DNS server like Google Public DNS (8.8.8.8 and 8.8.4.4) or Cloudflare DNS (1.1.1.1 and 1.0.0.1). You can usually change these settings in your network adapter settings.
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Flush your DNS cache: Even with correct DNS settings, a cached DNS entry can cause problems. Flush your DNS cache by opening your command prompt (search for "cmd" in Windows) and typing
ipconfig /flushdns
(Windows) or sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
(macOS).
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Try a different browser: If the problem persists, try accessing the website using a different browser (like Firefox or Edge). If it works in another browser, the issue likely lies within your Chrome profile.
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Contact the website: If none of the above steps work, the problem might be on the website's end. Contact the website's support team to report the error.
Why Am I Getting the err_too_many_redirects Error in Chrome?
The "err_too_many_redirects" error arises when a website's redirect chain exceeds a predefined limit (usually around 20 redirects). This happens because of a misconfiguration on the website's server, leading to a continuous loop of redirects. Several factors contribute to this:
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Incorrectly configured redirects: The website might have faulty
.htaccess
rules (Apache servers) or incorrect redirect configurations in its code. These configurations might create an infinite loop where the server repeatedly redirects to itself or another location that eventually loops back to the original URL.
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Conflicting redirects: Multiple redirect rules might conflict, leading to an endless cycle.
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Server-side issues: Problems with the web server itself, such as misconfigurations or bugs, can also cause redirect loops.
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Browser-side issues (less common): While less frequent, browser-related problems like corrupted cache, extensions, or incorrect date/time settings can sometimes contribute to the problem, as discussed in the previous section.
What Are the Common Causes of the err_too_many_redirects Error?
The most common causes boil down to server-side misconfigurations:
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Faulty .htaccess file (Apache servers): This file controls server-side settings, and errors in redirect rules are a leading cause of the
err_too_many_redirects
error.
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Incorrectly configured redirects in website code: Programming errors in the website's code (e.g., PHP, ASP.NET, etc.) that handle redirects can create infinite loops.
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SSL certificate issues: Problems with SSL certificates, such as mismatched or expired certificates, can sometimes trigger redirect loops, particularly when using HTTPS.
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Misconfigured URL rewrites: Rules designed to change URLs can malfunction and cause redirect loops if not properly set up.
How Can I Prevent the err_too_many_redirects Error From Happening Again?
Preventing this error requires a multi-faceted approach:
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For website administrators: Carefully review and test all redirect rules in
.htaccess
files or website code. Ensure that redirect chains are properly configured and don't create loops. Regularly check for server-side errors and ensure SSL certificates are valid and correctly configured.
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For users: While you can't directly prevent server-side issues, keeping your browser cache and cookies clean, regularly updating your browser, and disabling unnecessary extensions can minimize the likelihood of browser-related issues contributing to the problem. Using a reputable antivirus program and regularly scanning for malware can also help prevent infections that might interfere with your browser's functionality. Finally, ensuring your computer's date and time are accurate can prevent related SSL certificate errors.
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