Tips for dealing with trolls on social media

This updated guide (originally published July 23, 2017) shows you how to manage unwanted attention and combat trolls on Facebook, Twitter, and Instagram. Learn how to protect your privacy and reclaim your social media experience.

Facebook:

Facebook, unlike Twitter and Instagram, doesn't automatically make your posts public. You control visibility. For each post, use the "Share with" dropdown menu (on drafts) or the three-dot menu (on published posts) to select your audience. To prevent tags and timeline posts, go to your main settings, find "Profile and Tagging" under "Audience and Visibility," and enable review of tags before they appear on your profile. For unwanted attention from a friend, unfriend them (they won't receive a notification, but may notice their ability to friend you is restored). For more robust protection, block them; this prevents them from viewing your content, messaging you, or tagging you. Report users who violate Facebook's community standards (bullying, harassment, threats). Finally, customize your News Feed by using the three-dot menu on each post to hide content or unfollow users.

Twitter:

Twitter defaults to public posts. To make your profile private, go to your Twitter settings, find "Privacy and safety," and check "Protect your Tweets." This requires approval for new followers. Existing followers remain. To manage unwanted attention, mute (prevents seeing their tweets, but not mentions or DMs) or block (prevents following, DMs, and seeing your tweets) users via the three-dot menu on their tweets or profiles. You can also report them for violations. View and manage muted and blocked accounts in your "Privacy and safety" settings. To combat harassment from multiple users, use the "Notifications" settings to filter out alerts from unfollowed accounts or new accounts using advanced filters (default avatars, unverified accounts).

Instagram:

Set your Instagram profile to private in your app settings to control who sees your content. To deal with specific users, block them (via the three-dot menu on their profile) to prevent messaging, viewing your feed, or finding your profile. Report inappropriate behavior. Manage comments by using the privacy settings to filter offensive words and phrases or disable comments entirely on individual posts via the three-dot menu. You can also hide your Stories from specific followers in your privacy settings.

These strategies empower you to curate your social media experience and minimize unwanted interactions.

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