How to use the emergency satellite features on Google Pixel and iPhone

Satellite Emergency Messaging: A Lifesaver in Your Pocket

Recent iPhone and Pixel phones offer a crucial safety net: satellite emergency messaging. This feature, introduced on iPhone 14 and later models in 2022 and now available on the Pixel 9 series with Android 14, allows you to contact emergency services even without cellular or Wi-Fi coverage. While bandwidth is limited to text messages, it's a lifeline in remote or crisis situations.

This technology requires specific hardware and software, explaining its absence on many phones (Samsung is expected to integrate it next year). Importantly, the service is currently free for compatible devices.

Using Satellite SOS on Pixel Phones

Currently, only the Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, and Pixel 9 Pro Fold (launched in 2024) support this feature. Before needing it in a real emergency, try the demo:

1. Open Settings.
2. Select Safety & Emergency, then Satellite SOS.
3. Tap Try a demo and follow the on-screen instructions.

The demo guides you to align your phone with a satellite using clear visuals. Once connected (in the demo), a messaging interface appears.

To activate the real feature:

1. Initiate a 911 call from the Phone app. The system prioritizes Wi-Fi and cellular; if unavailable, the Satellite SOS option appears.
2. Tap Satellite SOS > Use Satellite SOS > Start.
3. Answer a brief questionnaire about your situation and location. This information is crucial for emergency responders.
4. Choose whether to share this information with your emergency contacts.
5. The satellite connection screen appears, mirroring the demo.

Expect a response from emergency services within minutes, ensuring a clear view of the sky. Google Messages must be your default messaging app, and emergency contacts should be set in Settings > Safety & Emergency > Emergency contacts.

Using Emergency Satellite SOS on iPhones

All iPhones from the iPhone 14 onwards (launched since late 2022) include satellite support. A demo is also available:

1. Access Control Center by swiping down from the top right.
2. Tap the cellular icon, then Satellite.
3. Select Try Demo and follow the instructions.

The demo uses on-screen graphics for satellite alignment. Upon connection, a chat box lets you detail your needs.

To use the real feature:

1. Attempt a 911 call. If conventional methods fail, an Emergency Text via Satellite button appears.
2. Tap Report Emergency and select the emergency type.
3. Answer the on-screen questions.
4. Choose to share details with your emergency contacts (if set up).
5. The satellite connection screen appears, transmitting your emergency details.

Maintain a clear sky view for connection stability. Location, battery level, and Medical ID data (accessible via the Health app) are automatically transmitted. Remember to configure your Medical ID with emergency contacts.

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