A Review of SiteGround's Migration Service

SiteGround's effortless website migration: A stress-free experience

Key Highlights:

• SiteGround's free website migration service handles every detail, including answering questions and providing all necessary information. This is free for your first migration.
• Migration time varies (a few hours to a couple of days), largely depending on client response times, not SiteGround's efficiency.
• Paid domain name transfers are also available, including a free year of registration and registrar transfer fees, with excellent support throughout.

Relocating a website feels akin to moving house—a potentially stressful undertaking. Choosing a new host, planning, and the actual move itself can be daunting. But what if this process could be stress-free? I decided to find out using SiteGround's migration service.

Previously, we explored simplifying WordPress migrations using plugins. However, for many, the process remains intimidating. Outsourcing to professionals eliminates the time, effort, and risk of errors.

SiteGround, SitePoint's official recommended host, offers this service. Their experienced team handles migrations daily, and your first migration is free!

My SiteGround Migration Experience

After logging into my SiteGround account and accessing the support page, I found the website transfer link.

I completed the form, providing hosting credentials and relevant details. Remember to specify the website for transfer, especially if you have multiple sites. Creating a site backup beforehand is highly recommended.

Proactive Support and Issue Resolution

SiteGround's team quickly responded. While the transfer was largely smooth, several questions arose requiring my input. The process paused until I replied via the ticketing system. This involved:

1. Malware Remediation: Infected files were detected and required cleanup before the WordPress installation could be transferred.
2. Login Credentials: Initially, only FTP credentials were provided; MySQL and cPanel details were subsequently needed for database migration.
3. Database Clarification: An incorrect database (from a different WordPress site) was initially identified and quickly corrected.

Successful Transfer and Timing

Following responses to SiteGround's questions, the migration completed successfully. While the overall process took a few days, this was primarily due to my response times. SiteGround's actual transfer time was under eleven hours. Faster completion is achievable with prompt responses. Key time-saving tips include providing cPanel credentials upfront.

Domain Name Transfer

I also transferred my domain name through SiteGround for a fee ($14.95), which included an extra year of registration and registrar transfer costs. SiteGround's chat support guided me through this process efficiently and helpfully.

Conclusion and Migration Tips

The migration was successful, swift, and stress-free. Here are some helpful tips:

• Provide complete cPanel details upfront.
• Clearly specify the website to be migrated, especially with multiple sites.
• Always back up your websites before starting the migration.

Don't delay! SiteGround's expert support makes website migration a painless experience.

SiteGround Migration FAQs

• Migration Time: Varies depending on website size and complexity (a few hours to a couple of days).
• Downtime: Minimal to none, with any downtime scheduled for off-peak hours.
• Website Types: Supports various platforms (WordPress, Joomla, Drupal, Magento, etc.) and custom websites.
• Email Migration: Yes, including inbox, sent items, and folders.
• Post-Migration Support: 24/7 support is available.
• Security: Encrypted data transfer ensures security.
• Hosting Provider Compatibility: Migrations from any hosting provider are supported.
• SEO Impact: Minimal to no impact on SEO.
• Website Builder Compatibility: Supported, but may require additional steps.
• Required Information: Access to your current hosting account (login details, etc.).

This article is part of a series created in partnership with SiteGround. Thank you for supporting the partners who make SitePoint possible.

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