Solved - Credential Manager Not Starting Error 0x80070425

Credential Manager error 0x80070425 indicates there is a response error to the requests made from your system or a conflict with its control message. In this post from MiniTool Solution, we will offer you 4 solutions to ensure your Credential Manager and other programs run smoothly again.

Credential Manager Not Starting Error 0x80070425

Windows Credential Manager is designed to store usernames, passwords, addresses, and other login details for use on a local computer or on other computers in the same network or server. However, you might fail to launch Credential Manager, or other programs along with error code 0x80070425. The full error message reads:

An error occurred while performing this action.

Error code: 0x80070425

Error Message: The service cannot accept control messages at this time.

Why does error code 0x80070425 occur? On the one hand, Credential Manager and Application Information Service might not run properly. On the other hand, some files related to the program that you intend to launch are incomplete. Most of the time, restarting your computer can do the trick for most temporary glitches including Credential Manager error 0x80070425. If this error still exists after a restart, scroll down to find more solutions now.

Tips:

If you are afraid to fail to access your data in the day-to-day computing life, consider backing up crucial items to a USB flash drive or an external drive to enhance your data security. To do so, a piece of PC backup software – MiniTool ShadowMaker is a good assistant. This tool supports a variety of powerful features including file backup, system backup, partition backup, and disk backup & cloning. Download this freeware and try it out now.

How to Fix Credential Manager Error 0x80070425 on Windows 10/11?

Fix 1: Check Credential Manager Service Status

Some third-party programs you had downloaded earlier might disable the Credential Manager service. If this service is not running properly, it might fail to accept control messages while trying to launch certain applications. Here’s how to check the status of this service:

Step 1. Press Win R to open the Run box.

Step 2. Input services.msc and hit Enter to launch Services.

Step 3. Scroll down to find Credential Manager and check its status. If it is running, right-click on it to choose Stop and then restart this service. If it is disabled or stopped, right-click on this service to select Properties > set Start type to Automatic > hit Start.

Step 4. Save all the changes you’ve made.

Fix 2: Restart Application Information Service

The Application Information service facilitates the running of interactive applications with additional administrative rights. Sometimes, this service is not running or disabled for some reason, leading to Credential Manager error 0x80070425. In this case, you can start this service manually to grant administrative rights. To do so:

Step 1. Open the Run dialog.

Step 2. Find Application Information and right-click on it to choose Properties.

Step 3. Click on Start.

Step 4. Hit Apply & OK.

Fix 3: Repair Corrupted System Files

Chances are that some files associated with Credential Manager might get corrupted, triggering error 0x80070425: the service cannot accept control messages. If this is the case, you can run System File Checker to scan any corrupted system files and then repair them with the cached copies. To do so:

Step 1. Press Win S to evoke the search bar.

Step 2. Type cmd to locate Command Prompt and select Run as administrator.

Step 3. In the command window, type sfc /scannow and hit Enter.

Fix 4: Perform a System Restore

It’s reported that restoring your computer to a previous state can also work wonders. By doing so, it can reverse the possible system changes that cause error code 0x80070425. Here’s how to do it:

Step 1. Press Win R to open the Run box.

Step 2. Input rstrui and hit Enter to start System Restore.

Step 3. Click on Next.

Step 4. Select a desired system restore point and hit Next.

Step 5. Confirm all the details and hit Finish to start the process.

Tips:

If you can’t access System Restore (or other programs that require administrative rights) and receive error 1061: the service cannot accept control messages, try to enter Windows Recovery Environment and perform a system restore from there.

Final Words

That’s all the information about error code 0x80070425. Which method works for you? Also, the importance of data backup can also be neglected. To do so, you can back up important items regularly with MiniTool ShadowMaker. Have a nice day!

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