Can’t Open JPG Files in Windows? Here\'s How to Fix It

If your Windows 10 or 11 PC is refusing to open JPG files, several issues could be at play, such as corrupted files or problems with the default photo viewer. Try these troubleshooting tips to fix the problem and get your JPG files back in view.

1 Rule Out Issues With Your JPG File

Your Windows 10 or 11 PC may have trouble opening a JPG file if it has an excessively long file name or an incorrect file extension. In such cases, renaming the file with a shorter name and ensuring it has a ".jpg" extension should fix the problem.

Another thing you should do is check the size of the JPG file you're trying to open. If it's too large, use a photo editor or a web app to reduce the image file size and try again.

However, if you're only experiencing issues with a select few JPG files, they may be corrupted. You can check for this possibility by opening a different JPG file from the web to see if it works properly.

2 Update, Repair, or Reset the Photos App

On both Windows 10 and 11 PCs, Microsoft Photos is the default app for opening JPG files. So, if there's a problem with this app, it may fail to open any JPG files. To fix this, open the Microsoft Store and search for the Photos app. If a newer version of the app is available, click Update to install it.

Updating the app should help fix issues caused by a buggy or outdated app build. However, if the issue persists, you can use the built-in app repair feature in Windows to fix problems with the app. Here's how:

1. Right-click the Start menu icon on the taskbar and select Installed apps.
2. Scroll through the list or use the search bar to locate the Photos app.
3. Click the three-dot menu next to it and select Advanced options.
4. Scroll down to the Reset section and click the Repair button.

You should see a checkmark next to the Repair button once the process is complete. If you can't open JPG files even after that, consider resetting the app from the same menu. Doing so will remove all app data, effectively fixing issues caused by corrupt data.

3 Open the JPG File With Another App

Another thing you can do is try opening JPG files with a different photo viewer app. There are many excellent alternatives to the Photos app. Download and install any reliable photo viewer app you like. Once installed, right-click on the JPG file and select Open with > [Photo Viewer App].

If this resolves the issue, you can set the new app as the default photo viewer on your Windows computer. If you need help with that, check out our guide on changing default apps on Windows.

4 Run an SFC Scan

Corrupt or missing system files on your Windows PC can also cause such issues. Fortunately, Windows includes a useful tool called SFC (System File Checker) that can automatically scan your system for corrupt files and replace them with their cached versions. Here's how to run it.

1. Press Win S to open the search menu.
2. Type cmd in the box and select Run as administrator.
3. Select Yes when the User Account Control (UAC) prompt appears.
4. Type sfc/ scannow and hit Enter.

Wait for the scan to complete, and then restart your PC. Following that, you should be able to open JPG files as expected.

Encountering issues while opening a simple photo on your Windows computer can be frustrating. Hopefully, one or more of the solutions I listed above worked for you, and you're now able to open JPG files on your PC without any issues.

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