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Problem: Win10 Remote Assistance option is gray and cannot be checked. Introduction: If in Windows 10 system, you find that the "Remote Assistance" option becomes gray and cannot be checked, it means that the function is disabled or restricted. To resolve this issue, we've provided detailed steps to help you resolve the issue and enable remote assistance. Guided reading: In this article, PHP editor Baicao will lead you to understand the possible reasons why Win10 Remote Assistance is grayed out and cannot be checked, and provide two effective methods to solve this problem. Continue reading below for detailed troubleshooting steps and solutions.
Win10 remote assistance is grayed out and cannot be checked. Problem analysis
Method 1
1. On the desktop, right-click [This PC] and select [Properties].
2. Then select [Remote Settings] from the options on the left.
3. Then check the bottom one [Allow remote connections to this computer], and check the bottom one according to your choice. Then just confirm the application.
Method 2
1. Press the "Windows + R" keys on the computer, then enter "services.msc" and press Enter to open the service window.
2. Scroll down in the services window and find "Remote Desktop Services" and double-click to open it.
3. Then, set the startup type of the Remote Desktop Service to "Automatic" and click "OK".
Method 3
1. Search for "Windows Defender Firewall" in the search box and open it.
2. Then, click "Turn Windows Defender Firewall on or off" in the window.
3. Select "Turn off Windows Defender Firewall" in "Private Network Settings" and "Public Network Settings", and click "OK".
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