Home > Article > Software Tutorial > What should I do if I can't hear the sound in the ToDesk remote control? What should I do if there is no sound in the ToDesk remote control?
Question: ToDesk remote control cannot make sound? Frustrating issue when ToDesk remote control cannot make calls while connected. PHP editor Youzi understands that many users have encountered this problem when trying to use this feature. Solution: To help resolve this issue, we offer two simple and easy solutions. Please read the following detailed steps carefully to restore your normal calling functionality in ToDesk Remote Control.
Method 1:
1. First, we need to make sure that both of our devices have sound card drivers installed.
2. If not, you can try to scan and install it using Driver Life.
Method 2:
1. If there is still no sound after installing the sound card driver, you can use the following method to solve it.
2. Right-click the start menu in the lower left corner and open Run.
3. Then enter gpedit.msc and press Enter to confirm.
4. Then go to Computer Configuration-Management Templates and all settings.
5. Find in the list and double-click to turn on Allow audio and video playback redirection.
6. Check Enabled.
7. Finally, click OK to save and restart the computer to solve the problem.
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