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Tencent games are exposed to many users, and they have recharged a lot of money in the game. However, many friends want to refund the money. Some don’t know how to do it, and some don’t know what reasons can be used to succeed. For The editor of today's software tutorial will answer these questions one by one for you. Friends who want to know more are welcome to check out the PHP Chinese website.
Question: How to get a refund from Tencent Games? PHP editor Xiaoxin discovered that many Tencent game players encountered difficulties when applying for refunds. This article will reveal to you the secret to the success of Tencent game refunds, allowing you to easily get your money back. Below, we will introduce in detail the process, precautions and winning tips for Tencent game refunds.
The reason why Tencent Games’ refund is absolutely successful: The amount was paid due to misuse by an underage child. According to relevant laws and regulations, if a child over eight years old recharges a game, he or she must obtain parental consent and ratification before the recharge is valid. Therefore, after the child recharges the game, if the parents do not ratify it, the game company will need to refund the recharged amount. . Note that when using this reason, you need to provide relevant evidence to prove that the recharge was caused by a child's operation.
Tencent Game Refund Steps:
1. First, we need to open WeChat on our mobile phone, and then click on the WeChat official account.
2. Open our Tencent customer service on the official account.
3. In the customer service dialog box, enter the name of the game you want to refund and add the refund.
4. After sending it, he will prompt that he cannot give you a refund, because this is a machine customer service that does not have refund authority. We can click on the link in the middle of the message to fill in the order to appeal for a refund. .
5. In the refund order application form, we fill in the basic information of our game, describe the recharge process and reasons for refund, upload screenshots of recharge pictures, and write the recharge date. .
6. After we submit the information, the robot may send an acceptance process, in which you can see the review results. The review time is generally within 24 hours, please be patient. Just wait.
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