iPhone 13 has a lot of 'bulging', Apple customer service responded: battery aging caused

[CNMO Technology News] Recently, there have been many reports on the Internet about iPhone 13 battery bulges. In response to this issue, Apple customer service has officially responded, saying that they have received multiple feedbacks about iPhone 13 battery bulges. Engineers believe that this phenomenon may be due to the combination of battery aging and excessive device temperature in hot weather. Therefore, they advise users to keep a close eye on the battery health of their devices. fenye In fact, as early as last year, users of iPhone 13 and iPhone 14 Pro reported similar problems. They said that the battery bulge occurred after only a few months of use, which was serious enough to The screen tilts up. Some users tried to repair it by themselves, but found serious problems after disassembling the phone. Due to unauthorized disassembly, the Apple Authorized Store refused to provide warranty service and required the user to pay a high battery replacement fee.

A netizen also shared his experience that the iPhone 14 Pro he purchased at the end of last year also encountered battery bulge causing the screen to warp in just a few months. After complaining to Apple Official, he received multiple inconsistent responses. Initially, Apple’s senior advisor admitted that if it was a battery quality problem, the user’s phone could be replaced, but later denied this statement. Fenye It is worth noting that the battery replacement price of iPhone mobile phones is higher compared with Android mobile phones.

On March 1 last year, Apple raised the price of battery replacement again:

1. The battery replacement cost for the iPhone 14 series is 748 yuan;
2. The cost for iPhone X to iPhone 13 series is 688 yuan;
3. iPhone 6 to iPhone The 8 Series costs 528 yuan.

This high maintenance cost undoubtedly increases the financial burden on users.

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