NetEase Cloud Music Compensation 7-day membership rights are open for free, and it 'crashed' for two hours yesterday

According to news from this website on August 20, the NetEase Cloud Music platform experienced a service failure yesterday (August 19) afternoon, and it was not repaired until more than two hours later, triggering heated discussions across the entire network. Today (August 20) from 0:00 to 24:00, NetEase Cloud Music will open compensation for 7-day membership rights. Users can go to the NetEase Cloud Music App and search for "Listen to Music" to receive free membership compensation on the top activity page. Fenye activity rules show that non-SVIP users can receive "7-day vinyl VIP" and SVIP users can receive "7-day vinyl SVIP".

According to this site’s report yesterday, NetEase Cloud Music experienced a server failure around 3 pm yesterday, and a 502 Bad Gateway error occurred on the web page. The App was also unavailable, and "Recommendations", "Discovery", "Roaming" and "Dynamics" were not available in the app. None of the five "My" sections can display or refresh content properly.

The official Weibo of NetEase Cloud Music stated in a follow-up statement that Due to infrastructure failure, all terminals of NetEase Cloud Music cannot be used normally. In addition, the official denied the rumors of "deleting the database and running away".

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