10.24 yuan/MB! An old man traveling in Nepal posted a message on WeChat Moments that the phone bill was RMB 16,000. The lawyer said the telecommunications charges were reasonable.

According to news on August 16, recently, a piece of news about "Shanghai man traveling abroad costs 16,000 yuan for Moments traffic" has attracted attention. The person involved said that his father traveled to Nepal for eight days at the end of last year. Before starting the trip, he sent a message to Moments abroad. Then he received a text message from the telecommunications company reminding him that the phone bill had exceeded 500 yuan. When the old man returned home, he found that the bill was as high as 16,000 yuan. Yuan. Within 8 months of negotiation between the two parties, late payment fees arose, and in the end the old man owed a total of 26,000 yuan. Shanghai Telecom staff said that users who use data abroad must activate international roaming, and there are different charging standards in different countries. Fees generally apply based on local rules and usage.

The traffic tariff in Nepal is high

SMS from Shanghai Telecom shows that the traffic tariff in Nepal is 10.24 yuan/MB. This means that the data rate for using 1G is as high as 10485.76 yuan.

Staff reminder

The staff said that Nepal is a high-rate area and it is recommended to avoid using data roaming directly.

Lawyer’s interpretation

Lawyer You Yunting pointed out that international roaming charges are higher and the difference in service charges is reasonable.

Countermeasures

Telecom operators should:

1. Negotiate with local operators to strive for preferential tariffs.
2. Perform notification and reminder obligations for countries/regions with high tariffs.

   

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