Tiantong Satellite Users Don’t Worry About Arrears During Flood Season China Telecom: Launches 7-day emergency recovery service

According to news on July 28, the Satellite Communications Branch of China Telecom Co., Ltd. recently issued an announcement stating that from now on, China Telecom Satellite Company will open Tiantong national emergency users (1740 users) in the national second-level and above flood control emergency response areas. The 7-day emergency recovery service in case of arrears gives full play to the guaranteed communication function of Tiantong satellite. At the same time, the customer service hotline 4008710000 green service channel was launched to ensure that users in disaster-stricken areas can get through "all their calls" and "answer all requests".

1. In addition, reminder text messages will be sent to users in Level 2 and above flood control emergency response areas across the country to remind users to take safety precautions and inform them of precautions when using Tiantong satellite phones.

2. It is understood that on September 8, 2023, China Telecom officially launched the direct connection satellite service of mobile phones, realizing direct connection to Tiantong satellite, two-way voice calls and SMS sending and receiving communication services for mass consumer mobile phones for the first time in the world.
3. Users can enjoy the integration of space and earth communication services without changing phones, cards, or numbers, which greatly reduces the threshold and cost for the public to use Tiantong satellite communication services.
4. Currently, Tiantong Satellite has covered mainland China, Hong Kong, Macao and Taiwan, and Southeast Asia and other countries.
5. It is reported that China Telecom has joined hands with Huawei, Honor, Xiaomi, OPPO, vivo, ZTE and other domestic mainstream mobile phone terminal manufacturers to launch more than ten consumer terminals that support direct connection to satellite functions.

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