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Question: How to handle merchant complaints on JD Shopping? As a popular shopping platform, JD.com APP provides a rich selection of products and considerate services. However, it is inevitable that merchants will not handle the situation properly, resulting in users needing to defend their rights. In response to this problem, this article will explain in detail the specific steps for JD merchants to complain. The following content will guide you step by step: Determine the cause of the complaint and collect evidence Submit a complaint request and select a handling method Customer service assistance processing and result feedback PHP Editor Strawberry has compiled a comprehensive guide to help you easily resolve merchant complaints in JD Shopping and maintain own rights and interests. Continue reading the article for detailed answers.
1. First open the JD.com app on your phone
2. Then click on the upper right corner - My
3. Then scroll down the page to find the customer service service
4. Finally, click on the manual service and send the complaint you want to make
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