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Where can JD complain about a merchant? List of steps for JD to complain about a merchant

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2024-07-16 03:50:55857browse

Question: How to handle merchant complaints on JD Shopping? As a popular shopping platform, JD.com APP provides a rich selection of products and considerate services. However, it is inevitable that merchants will not handle the situation properly, resulting in users needing to defend their rights. In response to this problem, this article will explain in detail the specific steps for JD merchants to complain. The following content will guide you step by step: Determine the cause of the complaint and collect evidence Submit a complaint request and select a handling method Customer service assistance processing and result feedback PHP Editor Strawberry has compiled a comprehensive guide to help you easily resolve merchant complaints in JD Shopping and maintain own rights and interests. Continue reading the article for detailed answers.

京东在哪投诉商家 京东投诉商家步骤一览

Where can JD complain about merchants

1. First open the JD.com app on your phone

京东在哪投诉商家 京东投诉商家步骤一览

2. Then click on the upper right corner - My

京东在哪投诉商家 京东投诉商家步骤一览

3. Then scroll down the page to find the customer service service

京东在哪投诉商家 京东投诉商家步骤一览

4. Finally, click on the manual service and send the complaint you want to make

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