Home > Article > Software Tutorial > How to unfreeze the balance in Alipay. List of methods to unfreeze the balance in Alipay.
Alipay is a common payment tool in daily life. But sometimes, due to various reasons, our Alipay balance may be frozen, making it difficult to use funds. In this article, PHP editor Yuzai will take you to learn more about how to unfreeze your Alipay balance and help you regain the right to use your account funds.
1. After opening "Alipay" on your mobile phone, click "My" in the lower right corner to enter, and then click to select the "Yu'E Bao" item on the My page.
2. After entering the Yu'e Bao interface, click on the three small dots icon side by side in the upper right corner.
3. A window will appear at the bottom of the page, click and select "My Customer Service".
4. Click "Yebao Funds" under "Self-Service Tools" on the My Client page to enter.
5. On this page we can see the reason for freezing the funds and click on the option to release the funds.
6. Click the fund balance on the page to enter the new page, and click the "Unfreeze" button at the bottom.
7. Next, enter the amount of funds to be unfrozen and click the "OK" button below.
8. Finally, when the "Unfreeze Successful" reminder appears on the page, click the "Finish" button.
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