How to check customer messages on Alipay How to check customer messages on Alipay

As a merchant, after using Alipay to collect payment, you may receive messages left by customers. How can I view these customer messages? This guide will take you step by step through the detailed steps to view Alipay customer messages. This tutorial compiled by PHP editor Xigua will provide clear and easy-to-understand instructions to help you easily master this operation so that you can understand customer feedback in a timely manner and provide better services.

1. First open the mobile Alipay software and enter the main interface, then click "My" in the menu option at the bottom of the page to enter the personal page, then click the "Merchant Service" option bar to enter the merchant center.

2. After entering the Alipay merchant service interface, there is a gear-shaped button on the upper right. Click it to enter "Settings".

3. Click "My Store" on the settings page to enter.

4. Click and select "Customer Message" in the function options under "Customer Interaction" to enter the message page.

5. Then you can see the customer's message on the page. The merchant can communicate with the customer here, answer the customer's questions, or launch new products to maintain good customers.

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