Home > Article > Software Tutorial > How to apply for a partial refund from Ele.me? Overview of the steps to apply for a partial refund from Ele.me
Missing orders during the ordering process is a headache. On the Ele.me food delivery platform, if there is a shortage of goods for a paid order, users can easily apply for a partial refund to protect their own rights and interests. In order to help everyone solve the trouble caused by missed orders, PHP editor Xinyi specially compiled a detailed operation guide. Please continue reading below to learn how to apply for a partial refund through the Ele.me platform.
1. First open Ele.me and click [My] in the lower right corner;
2. Then click Me on my page The [All] option under the order;
3. Then on the page of all orders, we need to click the [Order] for which we want to apply for a refund;
4. Then enter the order details page Click [Apply for After-Sales] on the page;
5. After the last click, we select the products and reasons that need to be refunded and then click [Submit];
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