Software TutorialMobile ApplicationHow to file a complaint against an agent when looking for a house in Beike? Introduction to the process of complaining about a broker when looking for a house in Beike
How to file a complaint against Beike Real Estate Agent? While enjoying the high-quality intermediary service of Beike House Search, some friends also encountered unpleasant situations and needed to complain to the agent. In response to this problem, PHP editor Xigua specially collected relevant materials, and then will give you an in-depth understanding of the ways in which Shell can complain about real estate agents.
How to file a complaint against the agent of Shell House Search
1. Open the Shell House Search APP or official website and log in to your account.
2. On the homepage or APP main interface, find and click the "My" button to enter the personal center page.
3. On the personal center page, find and click the "Help and Feedback" or "Customer Service Center" button to enter the relevant page.
4. On the Help and Feedback or Customer Service Center page, find and click on relevant options such as "Complaints and Suggestions" or "Broker Complaints".
5. According to the prompts on the page, fill in the complaint information, including the agent’s name, reason for the complaint, specific description, etc.
5. After submitting the complaint, wait for the customer service staff of Beike Housing to contact you. They will understand the specific situation and handle it.
In addition, if you believe that the agent’s behavior involves illegal or harmful information, Beike Housing also provides relevant reporting channels. You can find the "Report illegal and harmful information" option in the settings page of the APP or official website, and follow the prompts to report.
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