The Ministry of Transport encourages the large-scale operation of rural road passenger transport and requires fares, odometers and other information to be prominently displayed in carriages

This site reported on July 1 that the Ministry of Transport issued the "Guidelines for Rural Road Passenger Transport Operation Services (Trial)" (hereinafter referred to as the "Guidelines") on June 28th, with a total of seven chapters and 35 articles, including general principles and operational basics. , transportation organization, operation services, transportation safety, supervision and management and by-laws, **Effective from September 1, 2024.

The "Guidelines" require all localities to ensure that qualified incorporated villages open rural road passenger transport and operate it stably, so as to provide universal services for rural residents. **Encourage rural road passenger transport to implement large-scale, corporatized and intensive operations. Encourage rural road passenger transport operators to carry out passenger, cargo and mail integration, transportation and tourism integration and other services on the premise of ensuring passenger demand and travel safety, so as to enhance the sustainable development capabilities of rural road passenger transport.

The "Guide" points out that rural road passenger transport operators should use buses that meet the technical requirements for vehicle selection for the integrated development of rural passenger, freight and mail when operating on rural passenger, freight and mail cooperation routes. Encourage qualified regions to unify rural road passenger vehicle selection and vehicle body markings, and fully promote the use of new energy, clean energy and other energy-saving and environmentally friendly vehicles.

The "Guide" also proposes to encourage the promotion of the extension of urban bus lines to the countryside or the implementation of shuttle bus passenger transport operations in places with a high level of urbanization and a large demand for rural people's travel; encourage the use of buses during busy farming seasons and holidays During key periods, services such as farming classes and market-going classes will be launched to meet the group and tidal travel needs of rural people to the greatest extent.

The "Guide" encourages rural road passenger transport operators to use mobile terminals, websites, apps, electronic stop signs, service hotlines, etc. to provide rural people with passenger transport information inquiry and fare payment services such as line and shift operations.

The "Guide" requires rural road passenger transport operators to mark the company name, approved number of passengers, service supervision telephone number, etc. in a prominent position on the vehicle body, and **disclose the driver's name and employment qualification certificate number, transportation service supervision number, etc. in a prominent position in the carriage. Information such as phone number, fare and odometer, as well as reminder information such as no smoking and civilized riding. Unmanned ticketing vehicles are equipped with service facilities such as coin machines (boxes) and electronic card readers that comply with regulations.

Attached to this site is the full text of the "Rural Road Passenger Transport Operation Service Guide (Trial)":

Chapter 1 General Principles
Article 1 In order to regulate rural road passenger transport operations and improve the quality of rural road passenger transport services, these guidelines are formulated in accordance with the "Road Transport Regulations of the People's Republic of China", "Road Passenger Transport and Passenger Station Management Regulations" and other regulations.
Article 2 The term “rural road passenger transport” in this guide refers to passenger transport activities within county-level administrative areas or between adjacent counties, with at least one end of the origin and destination in the countryside and mainly serving rural residents. The service methods include shuttle bus passenger transport (including public transportation). operations), regional operations and appointment response, etc.
Article 3: All localities must ensure that qualified incorporated villages open rural road passenger transport and operate it stably to provide universal services for rural residents.
Article 4: Encourage rural road passenger transport to implement large-scale, corporatized and intensive operations. Encourage rural road passenger transport operators to carry out passenger, cargo and mail integration, transportation and tourism integration and other services on the premise of ensuring passenger demand and travel safety, so as to enhance the sustainable development capabilities of rural road passenger transport.
Chapter 2 Operational Basics
Article 5 Rural road passenger transport operators should obtain a road passenger transport operating license, equip passenger vehicles that meet operational requirements as required, hire drivers and management service personnel that are suitable for the operation business, and provide Carry out operational activities within the business scope.
Article 6 Rural road passenger vehicles must comply with the relevant requirements of the "Technical Management Regulations for Road Transport Vehicles" and obtain a legal and valid "Road Transport Certificate". Rural road passenger transport operators should use buses that meet the technical requirements for vehicle selection for the integrated development of rural passenger, freight and mail cooperation on rural passenger, freight and mail cooperation routes. Encourage qualified regions to unify rural road passenger vehicle selection and body markings, and promote the use of new energy, clean energy and other energy-saving and environmentally friendly vehicles.
Article 7 Rural road passenger transport drivers must obtain a motor vehicle driving license that is consistent with the type of vehicle they are allowed to drive, as well as a road passenger transport qualification certificate, and their physical condition meets the job requirements.
Article 8 Rural road passenger transport operators shall carry out pre-job training, safety education training and regular assessments for road passenger transport drivers in accordance with regulations, and promptly organize and carry out education and training on safety, services, regulations, new technologies and other aspects to ensure that relevant personnel are familiar with their jobs. Operating procedures and emergency response procedures, abiding by laws and regulations, and providing civilized services.
Chapter 3 Transportation Organization
Article 9 Rural road passenger transport operators shall provide services such as shuttle bus transport (including public transport operations), regional operations, and appointment response based on local terrain conditions, economic development levels, and mass travel needs to improve rural areas. Road passenger transport service supply is targeted.
Encourage the orderly promotion of the extension of urban bus lines to rural areas or the implementation of shuttle bus passenger transport operations in places with high levels of urbanization and greater travel needs of rural people.
Article 10: Operators that provide rural shuttle bus passenger transport services can independently increase the frequency of flights according to the travel needs of rural people, provided that they meet the lower limit of daily frequency of the line operation license.
Article 11 Operators that provide regional operating services can reasonably determine operating routes and transport capacity based on the travel needs of the people in the operating area.
Article 12 Operators who provide reservation response services shall publish the operator's name, reservation telephone number or network platform name, operation service area and service supervision telephone number at the boarding point to ensure that the reservation service telephone number is unobstructed or the online reservation channel is operating normally. Respond to passenger service needs in a timely manner and arrive at the reserved ride location within the promised response time.
Article 13 Rural road passenger transport operators should strengthen passenger flow research and judgment during key periods such as busy farming seasons and holidays, formulate transportation support plans in advance, rationally plan the layout of pick-up and drop-off points, and provide services such as busy farming and market trips to satisfy rural people to the greatest extent Group and tidal travel needs.
Operators of rural road passenger stations shall publish incoming vehicle and line operation information in a prominent position, including line origin and destination, intermediate stops, first and last departure times, flight intervals, seasonal or temporary adjustment information, fares, and supervision Service phone number, etc.
Article 14 If a rural road passenger transport operator suspends or terminates its operations within the operating period, it must notify the original licensing authority 30 days in advance.
Article 15 encourages rural road passenger transport operators to use information systems to achieve dispatch management, operation monitoring, information release, statistical analysis and decision support, etc.
Chapter 4 Operational Services
Article 16 Rural road passenger transport operators shall formulate service standards, disclose service commitments to the society, establish a reporting and complaint handling mechanism, and actively accept social supervision.
Article 17 Rural road passenger transport operators shall mark the company name, approved number of passengers, service supervision telephone number, etc. in a prominent position on the vehicle body, and publish the driver’s name and business qualification certificate number, transportation service supervision telephone number, and ticket in a prominent position in the carriage Information such as price and odometer, as well as reminder information such as no smoking and civilized driving. Unmanned ticketing vehicles are equipped with service facilities such as coin machines (boxes) and electronic card readers that comply with regulations.
Article 18 Rural road passenger transport operators shall keep the interior of the carriage clean and tidy, the interior walls, roof strips, and carriage floor of the carriage shall be intact, the seats, handrails, guardrails, handles and other devices in the carriage shall be complete, effective and firmly installed, and the door and window glass shall have no defects or switches. Lightweight and well sealed.
Article 19 Rural road passenger transport operators are not allowed to change vehicles without permission or hand over passengers to others for transportation during the journey. If the vehicle breaks down and cannot continue to drive safely, the reason will be explained to the passenger and timely arrangements will be made for free transfer to other vehicles to deliver the passenger to the destination. If a stop or route needs to be changed due to special reasons, explanations will be provided to passengers.
Article 20: On the basis of fully considering the local economic development level, enterprise operating costs and the affordability of rural people, a rural road passenger transport fare system that is affordable to the people, financially affordable and sustainable in operation shall be established.
Rural shuttle bus passenger transport (including bus operation) and regionally operated rural road passenger transport are subject to government guidance price management in principle; market-adjusted prices can be implemented for rural road passenger transport in response to reservations, but the service price is in principle not higher than the local rural shuttle bus passenger transport guide price benchmark 2 times the price and keeping the price relatively stable.
Article 21 encourages rural road passenger transport operators to use mobile terminals, websites, apps, electronic stop signs, service hotlines, etc. to provide rural people with passenger transport information inquiry and ticket payment services such as route and shift operations.
Chapter 5 Transportation Safety
Chapter 22

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