Home > Article > Software Tutorial > Where can I view orders deleted by JD.com? How can I view orders deleted by JD.com?
JD.com Deleted Order Tracking Guide If you delete a completed order on JD.com, please don’t panic. Orders will be transferred to the recycle bin by default and can still be viewed and restored within 30 days. PHP editor Youzi understands that many users are confused about how to view deleted JD orders. Therefore, we have compiled a detailed guide to help you easily retrieve order information. In this article, we will introduce step by step how to view deleted orders on JD.com so that you can take necessary measures in time.
1. Find the "Recycle Bin" function in "All Orders", the specific steps are as follows:
1. Open the JD.com app and log in;
2. Click "My" and find [All Orders] on this page;
3. After entering this interface, select [Recycle Bin];
4. Select the order you want to retrieve and click below Just select the [Restore Order] option.
2. Find the entrance to the "Order Recycling Bin" through JD.com's official online customer service. The specific steps are as follows:
1. After entering and logging in to the JD.com app, click the "My" page;
2. In this Find [Customer Service] on the page and click;
3. Then there is [Online Customer Service] under customer service, click to enter;
4. Go to the conversation page with JD customer service and enter [Delete Order Restore] Order], then click "Order Recycle Bin" in the customer service answer to go to the recycle bin interface.
If the user cannot find the order they want to restore, they can filter the time and search again. But it should be noted that completely deleted orders cannot be restored again~
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