Can I refund one separately if I place an order together on JD.com? How can I refund one if I place an order together on JD.com?

Can I return items separately if I order them together on JD.com? As a well-known e-commerce platform, JD.com provides users with a convenient shopping experience. For items purchased together, the user may need to return one item. PHP editor Baicao has sorted out the method of placing orders together on JD.com and returning them individually to help you solve this problem.

Can I return one item separately if I place an order together on JD.com?

Can I return one item separately?

The operation steps are as follows:

Open JD.com, click "My", click "My Order", open the combined order to be returned, after clicking to open, you will find that each purchased item has a corresponding after-sales service. Please select the goods you want to return and refund, click "Apply for After-Sales" below, and then click "Return", the reason for the application will appear. Just fill in the real reason. Generally, there is no reason for 7 days, and then you can complete the return.

What should you pay attention to when returning goods?

1. When returning goods, you need to pay attention to JD.com’s return period

Commodities purchased on JD.com generally have different return periods. If it is a non-quality problem, the product must be returned within 30 days after signing for the product. If it is a quality problem, you can return it within 7 days. During the return process, if the return period is exceeded, the return cannot be made. This needs to be paid attention to.

2. When returning goods, you need to pay attention to keeping the product intact

During the return process, the product must be complete, including the product itself, accessories, instructions, etc., cannot be lost or damaged. If the product is damaged or missing parts, it will be considered as man-made damage when returning the product, and it cannot be returned.

3. You also need to pay attention to the shipping fee when returning goods.

If the return is due to quality problems of the product itself, the shipping fee will be paid by JD.com. However, if the return is caused by the buyer himself, the buyer needs to bear the shipping cost.

Jingdong’s return shipping fee is calculated based on the actual weight of the product, which is generally calculated at the standard of 1.5 yuan/kg. The correct shipping fee needs to be calculated based on the different products. In compliance with the platform rules, if you buy three, get two back, you just need to follow the process. , but when returning goods, you must confirm the rules, otherwise if the goods are rejected by the seller, there will be no way to recover.

In short, if you want to apply for a return or refund for the goods ordered by JD.com, you can only return a part of them. Just refer to the above method to operate. Then when applying for a return, you need to pay attention to some details.

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