Home > Article > Software Tutorial > How to refund a ticket on Ctrip Travel How to refund a ticket on Ctrip
My travel plan has changed, how should I handle a Ctrip ticket refund? PHP editor Yuzai will take you step by step to dismantle the refund process, allowing you to easily solve the refund problem. This article will guide you in detail on how to refund a ticket through the Ctrip website or app, including key steps such as opening Ctrip, accessing order information, selecting refund options, confirming the handling fee, and submitting a refund application. By following this guide, you can eliminate tedious searches and guesswork, quickly complete the refund process, and ensure your travel plans go smoothly.
Step 1: First open the Ctrip App and switch to "My";
Step 2: Then click on the order that needs to be canceled or changed;
Step 3 : Then select "I want to change/I want to refund" according to your needs;
Step 4: Then you will see the handling fee that needs to be deducted for refund/change calculated based on the ticket price of this order. After confirmation, click " I want to refund the ticket/I want to change the ticket";
Step 5: After entering the "I want to refund the ticket/I want to change the ticket" application page, the refund fee will be displayed according to the departure time of the plane and the handling fee needs to be paid;
Step 6: Confirm the refund handling fee, select the passenger who needs a refund, and the system will calculate the remaining amount after deducting the refund handling fee on the lower right. After confirming that it is correct, click "Submit Application" to complete the refund/change.
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