Home >Software Tutorial >Mobile Application >How to cancel the monthly payment function of Douyin Express Edition? Will I get a refund if I cancel the Douyin monthly payment?
Question: How to cancel the monthly payment ability of Douyin Express Edition? Simple explanation: Douyin Express Edition users may have inadvertently enabled the monthly payment feature, resulting in unnecessary charges. The following detailed guide will help you resolve this issue. Text content: If you are looking for instructions on how to cancel the monthly payment feature of Douyin Express Edition, please continue reading. This guide will show you a step-by-step guide to help you easily disable the feature and avoid unnecessary charges. PHP editor Xigua has collected relevant information and will present it to you in a clear and easy-to-understand way. Please note that the following steps may be slightly different depending on your device and TikTok version.
1. How to cancel the monthly payment function of Douyin Express Edition?
After canceling the monthly payment function of Douyin Express Edition, you first need to log in to the app. Then, in the upper right corner of the interface, you will find a settings button, click it. In the settings menu, find the "Payment" or "Wallet" option and click to enter. In the payment menu, find the "Monthly Fee" or "Wallet Recharge" option and click to enter.
Here, you will see the option of “Douyin Monthly Payment”, click on it. Then, you will see an option to "Cancel Subscription" or "Unbind", click it and follow the prompts to complete the cancellation process.
First, you need to find the "Payment" or "Wallet" option in the settings menu. This is usually at the bottom or top of the interface and may have some icons or text prompts. After clicking to enter, you will see an option for “Douyin Monthly Payment”.
This option may appear as "Monthly Paid Membership" or "Douyin Monthly Paid Subscription" or similar names. After clicking on it, you will enter the detailed information page of Douyin Monthly Payment.
On this page, you will see your subscription status, membership rights, deduction methods and cancellation options. Find the option to "Unsubscribe" or "Unbind" and click on it. You'll then see some tips and instructions for unsubscribing.
After reading and understanding these instructions, click the "Confirm Cancel" or "Unbind" button.
After completing the above steps, the Douyin monthly payment function of your Douyin Express version will be successfully canceled. You will no longer be bothered by automatic monthly deductions, and you can choose whether to continue using Douyin Express Edition according to your own needs.
2. Will Douyin monthly payment be refunded if I cancel the Douyin Express version?
When you cancel the Douyin monthly payment function of Douyin Express Edition, whether a refund will be given depends on the specific circumstances. If you are on a free trial for monthly paid features and cancel after the trial period is over, you will not owe any fees and there will be no refund.
If you have paid the monthly fee and used the service before canceling, you may need to contact Douyin customer service to resolve the refund issue.
If you have used Douyin’s monthly payment service before cancellation and do not want to continue the subscription, you can contact Douyin customer service and request a refund. You can find contact information through the customer service function in the Douyin app or the official website.
Explain your situation to customer service and provide the necessary proof and information so they can process your refund request.
Please note that whether or not to refund and the refund amount will be determined by Douyin according to its refund policy. They may consider refunds based on the length of your subscription, the services you have received, and any other relevant factors. Therefore, it is best to contact Douyin customer service directly to get the most accurate and official information.
Canceling the Douyin monthly payment function of Douyin Express Edition is a relatively simple process. You only need to find the corresponding option in the settings menu and follow the prompts. As for refunds, that depends on your specific situation. If you cancel before using the service, there will be no charge.
The above is the detailed content of How to cancel the monthly payment function of Douyin Express Edition? Will I get a refund if I cancel the Douyin monthly payment?. For more information, please follow other related articles on the PHP Chinese website!