Which open source alternatives offer commercial support and maintenance?

For commercial support and maintenance, enterprises can consider the following options for popular open source software: 1. Red Hat Enterprise Linux (RHEL) alternatives: CentOS, Rocky Linux (commercial support: Red Hat); 2. PostgreSQL alternatives: MySQL, MariaDB (commercial support: EnterpriseDB, TimescaleDB, PostgreSQL Global Development Group); 3. Kubernetes replacement: OpenShift, Rancher Kubernetes Engine (commercial support: Google Cloud, Amazon Web Services, Microsoft Azure); 4. Nginx replacement: Apache Httpd, LiteSpeed ​​Web Server (commercial support: Nginx Plus Inc.); 5. Grafana alternatives: Prometheus, Prometheus Lens (commercial support: Grafana Labs).

Open Source Alternatives: Vendors that Provide Commercial Support and Maintenance

When adopting open source software, enterprises often face the problem of requiring commercial support and maintenance . This article explores some of the commercial support and maintenance options available for popular open source software.

1. Red Hat Enterprise Linux (RHEL)

Alternatives: CentOS, Rocky Linux

Commercial Support Provider: Red Hat

Red Hat is the primary developer of RHEL and provides a comprehensive commercial support contract, including security updates, technical support and product enhancements.

Practical case:
A large bank adopted RHEL for its key systems. They signed a commercial support contract with Red Hat, ensuring system stability and security while also gaining priority access to new features.

2. PostgreSQL

Alternatives: MySQL, MariaDB

Commercial support providers: EnterpriseDB, TimescaleDB, PostgreSQL Global Development Group

These providers offer extensive support programs including 24/7 technical support, performance tuning, and security assessments.

Practical case:
An e-commerce company hosted its website on PostgreSQL. They chose EnterpriseDB's commercial support to ensure high availability and scalability of the database.

3. Kubernetes

Alternatives: OpenShift, Rancher Kubernetes Engine

Commercial support providers: Google Cloud, Amazon Web Services, Microsoft Azure

These cloud platforms provide managed Kubernetes services, including commercial support, covering troubleshooting, upgrades and security patches.

Practical case:
A software company deployed Kubernetes on Google Kubernetes Engine. They rely on commercial support from Google Cloud to optimize cluster performance and ensure its reliability.

4. Nginx

Alternatives: Apache Httpd, LiteSpeed ​​Web Server

Commercial support provider: Nginx Plus Inc .

Nginx Plus Inc. offers a commercial version of Nginx with additional features such as load balancing, caching, and web application firewall. This release also includes 24/7 technical support and security updates.

Practical case:
A large retailer uses Nginx Plus to host its e-commerce website. Business support helps them achieve high website performance and mitigate security risks.

5. Grafana

Alternatives: Prometheus, Prometheus Lens

Commercial support provider: Grafana Labs

Grafana Labs offers a commercial version of Grafana with additional enterprise features such as SSO, centralized user management, and expanded security options. Also includes 24/7 technical support and enterprise SLA.

Practical case:
A telecommunications company uses Grafana Cloud to monitor its network infrastructure. Commercial support helped them solve complex monitoring problems and improve overall observability.

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