java - 微信公众号实现点击菜单跳出聊天窗口客服功能，如何实现？这样是不是跟微信的多客服系统就没关系了，

Question

微信公众号实现点击菜单跳出聊天窗口客服功能，如何实现？这样是不是跟微信的多客服系统就没关系了？

Answer 1

Connect to the online chat function and develop it yourself

Answer 2

If you want to implement customer service functions and use WeChat’s multi-customer service interface, it has something to do with WeChat’s multi-customer service system.

Could you give up WeChat’s multi-customer service interface and design your own chat system?

I feel that there is something wrong with your needs. Click the menu to jump to the customer service chat window. Is this a click on the menu to open the page to communicate with customer service?

However, you can enter text when you click on the menu, and you have already communicated with customer service. There is no need to develop anything. You only need to configure multiple customer service accounts in the background of the WeChat official account, and you can realize real-time communication between users and customer service

Of course, we do not rule out the possibility that some public accounts and users do not want to be monitored by WeChat when communicating with customer service