Exclude billing address from specific WooCommerce email notifications, show only shipping address

Question

The "woocommerce_email_customer_details" action contains billing address and shipping address data. All I need is the shipping address.

How can I achieve this goal? Below is my current "New Order" email plain text template (admin-new-order.php)

/*Admin new order email (plain text)*/
defined( 'ABSPATH' ) || exit;
do_action( 'woocommerce_email_customer_details', $order, $sent_to_admin, $plain_text, $email );
do_action( 'woocommerce_email_order_details', $order, $sent_to_admin, $plain_text, $email );
if ( $additional_content ) {
    echo esc_html( wp_strip_all_tags( wptexturize( $additional_content ) ) );
}

Answer 1

For HTML email:

If you use this code, it will remove billing and shipping information from the required email notifications. This is because it ensures that the related template files are not loaded:

function action_woocommerce_email_customer_details( $order, $sent_to_admin, $plain_text, $email ) {
    $mailer = WC()->mailer();
    remove_action( 'woocommerce_email_customer_details', array( $mailer, 'email_addresses' ), 20 );
}
add_action( 'woocommerce_email_customer_details', 'action_woocommerce_email_customer_details', 5, 4 );

---

However, since you only want to partially hide/not show the output of the related template file (/emails/email-addresses.php) a different approach will be required.

This can be done by adapting the /emails/email-addresses.php template file to your needs. This template can be overridden by copying it yourtheme/woocommerce/emails/email-addresses.php

Note: Since you only want to apply this to specific email notifications, you will need to use $email->id. Since this is not passed to the relevant template file by default, a workaround is required.

How to pass "$email" to the WooCommerce email template file if it is not available by defaultThis is described in Reply Codes.

---

So to answer your question:

Step 1)Add in the functions.php

file of the active child theme (or active theme)

// Header - set global variable
function action_woocommerce_email_header( $email_heading, $email ) {
    $GLOBALS['email_id'] = $email->id;
} 
add_action( 'woocommerce_email_header', 'action_woocommerce_email_header', 10, 2 );

Step 2) In the /emails/email-addresses.php template file, @version 5.6.0

Replace lines 18 - 20

if ( ! defined( 'ABSPATH' ) ) {
    exit;
}

and

if ( ! defined( 'ABSPATH' ) ) {
    exit;
}

// Getting the email ID global variable
$ref_name_globals_var = isset( $GLOBALS ) ? $GLOBALS : '';
$email_id = isset( $ref_name_globals_var['email_id'] ) ? $ref_name_globals_var['email_id'] : '';

and

Replace lines 28 - 40

    


    

        
        get_billing_phone() ) : ?>
            
get_billing_phone() ); ?>
        
        get_billing_email() ) : ?>
            
get_billing_email() ); ?>
        
    

and

    
        


        

            
            get_billing_phone() ) : ?>
                
get_billing_phone() ); ?>
            
            get_billing_email() ) : ?>
                
get_billing_email() ); ?>
            
        
    
    

---

---

For plain text email:

Step 1)Add in the functions.php

file of the active child theme (or active theme)

function action_woocommerce_email_order_details( $order, $sent_to_admin, $plain_text, $email ) {
    // Plain text is TRUE and target specific email notification
    if ( $plain_text && $email->id == 'new_order' ) {
        $GLOBALS['email_id'] = $email->id;
    }
}
add_action( 'woocommerce_email_order_details', 'action_woocommerce_email_order_details', 1, 4 );

Step 2) In the /emails/plain/email-addresses.php template file, @version 5.6.0

Replace lines 20 - 29

echo "\n" . esc_html( wc_strtoupper( esc_html__( 'Billing address', 'woocommerce' ) ) ) . "\n\n";
echo preg_replace( '##i', "\n", $order->get_formatted_billing_address() ) . "\n"; // phpcs:ignore WordPress.Security.EscapeOutput.OutputNotEscaped

if ( $order->get_billing_phone() ) {
    echo $order->get_billing_phone() . "\n"; // phpcs:ignore WordPress.Security.EscapeOutput.OutputNotEscaped
}

if ( $order->get_billing_email() ) {
    echo $order->get_billing_email() . "\n"; // phpcs:ignore WordPress.Security.EscapeOutput.OutputNotEscaped
}

and

// Getting the email ID global variable
$ref_name_globals_var = isset( $GLOBALS ) ? $GLOBALS : '';
$email_id = isset( $ref_name_globals_var['email_id'] ) ? $ref_name_globals_var['email_id'] : '';

// Targeting NOT a specific email. Multiple statuses can be added, separated by a comma
if ( ! in_array( $email_id, array( 'new_order' ) ) ) {
    echo "\n" . esc_html( wc_strtoupper( esc_html__( 'Billing address', 'woocommerce' ) ) ) . "\n\n";
    echo preg_replace( '##i', "\n", $order->get_formatted_billing_address() ) . "\n"; // phpcs:ignore WordPress.Security.EscapeOutput.OutputNotEscaped

    if ( $order->get_billing_phone() ) {
        echo $order->get_billing_phone() . "\n"; // phpcs:ignore WordPress.Security.EscapeOutput.OutputNotEscaped
    }

    if ( $order->get_billing_email() ) {
        echo $order->get_billing_email() . "\n"; // phpcs:ignore WordPress.Security.EscapeOutput.OutputNotEscaped
    }
}