common problem
Q: How to generate and fill in the public key?
A: The public key is generated by the application developer using RSA. When filling in the key, remove the header and trailing lines and line breaks. For RSA generation rules, please refer to Documentation-Linux Environment and Documentation-Windows Environment. If there is an error and needs to be corrected, please send an email with your login account, company name, and new public key content to TVdeveloper@list.alibaba-inc.com,
Q: Why can’t I receive a server callback when accessing the payment function?
A: Please first check whether the appkey is correct and whether the public key is filled in and in the correct format. If there are no problems with both, you can join the technical discussion group for consultation
Q: What should I do if I cannot find the merchant when creating an order?
A: Please visit Personal Center>>Qualification Information and confirm whether you have filled in the public key (fill in the address: Personal Center>>Qualification Information>>Public Key)
Q: How to generate appkey
A: Enter the application management and create a new application/game. The system will automatically issue an appkey to each application. The appkeys are uniquely identified, please keep them safe.
