How to Fix AMD Error 182 on Windows: Troubleshooting Guide

AMD Software is usually used to update AMD graphics drivers to ensure proper function and performance of the graphics card. However, have you ever experienced AMD driver error 182 when you tried to install or update AMD graphics drivers? That can be annoying. Continue reading and MiniTool will give you a guide on how to fix AMD error 182 on Windows.

AMD Driver Error 182 on Windows

AMD Radeon Software Installer is a device driver and utility application for Windows. It enables you to install or update products including AMD’s Radeon graphics cards and APUs.

Also, the AMD Radeon application allows communication between the video card and the PC. If there is no graphics driver, the PC doesn’t know how to communicate with graphics and cannot draw the pixels displayed on the monitor. It is recommended that you update the AMD driver when you update your Windows system.

During the process of updating the graphics card driver, AMD driver Oops something went wrong – AMD software installation error 182 may occur. This error means that the AMD software installer has detected unsupported AMD graphics hardware in your system configuration, which will prevent you from using this software.

AMD software application includes a set of generic drivers that support a wide range of graphics products. However, some AMD products are not supported by AMD software, such as Embedded AMD graphics, Legacy AMD graphics, and Custom AMD graphics.

Related Essay: The Installed Version of the Graphics Driver Has Known Issues

How to Fix AMD Error 182 on Windows

If you encounter the same error when using this software, keep reading. In the next part, we will teach you how to fix AMD error 182.

Method 1: Download Appropriate Drivers

You should identify the graphics card through the operating system so that you can choose and download the appropriate drivers. Here are the steps to identify your graphics card.

Step 1: Right-click on the Start button and choose Device Manager.

Step 2: Double-click on Display adapters to expand it, right-click on AMD Radeon Graphics, and select Properties.

Step 3: Switch to the Details bar and change Property to Hardware IDs. The first line under Value – PCI\VEN_1002&DEV_15DD&SUBSYS_D0001458&REV_C6 is the AMD Radeon device ID string. So, the Subsystem ID is 1458.

Now you can go to the AMD website to download the specific drivers for your device. After downloading completely, run the setup by following these steps:

• Open the save folder and double-click the file to begin setup.
• Click Install to unzip the file. It is recommended to use the default install location.
• Fill in other necessary installation information and wait until the installation process to complete.

Method 2: Update Windows System

The old system may have some bugs that cause AMD software to work improperly. You can update your Windows system to solve this problem. Here are the operations.

• Press the Win + I keys to open your Settings and select Update & Security > Check for updates.
• If there is a Windows update available, click Download & install next to it to start the download and installation process.
• After the progress finishes, you will see a Restart now button in Windows Update. You should click it to restart your device.

Tips:

To prevent file loss, remember to save unsaved files before restarting the computer. Although Windows updating will not affect personal files, the files may be lost if some errors occur during the update process. In that case, you can use data recovery software free - MiniTool Power Data Recovery to recover files after Windows update.

Now you can run AMD software to check if error code 182 disappears.

Method 3: Get the Latest Driver

If you are using an OEM system with a custom AMD Radeon graphics card and the driver is not up-to-date, this may also cause the error code. You need to get the latest driver from the OEM system builder or partner manufacturer. About OEMs and partner manufacturers, you can see this article: AMD Partners: Add-in-Board, Original Equipment & System Builder Configurations.

Method 4: Contact AMD Customer Care

If you have tried the above methods but error 182 still exists, you can contact AMD Customer Care to get some help. Remember to attach the AMD Software Installer log file to your service request. Where is it? The following steps will lead you to find the log file.

• Right-click on the Start button and choose File Explorer.
• Input this path: C:\Program Files\AMD\CIM\Log\Install.log​ in the address bar and press Enter.

Wrapping Things Up

This article introduces some methods about how to fix AMD error 182, such as downloading proper drivers, updating your Windows system, and so on. If you are facing the same problem, choose one method to fix it.

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