Taobao free red envelope refund rules 2024

Taobao's free red envelope refund is suspected. php Editor Banana noticed that Taobao's recent free red envelope event has attracted a lot of attention. Many users have questions after grabbing free orders: If the goods obtained for free are refunded, will the red envelope discount coupons be recovered? This article will explain in detail Taobao’s free red envelope refund rules and provide users with detailed guidance.

Taobao’s free red envelope refund rules 2024

Taobao’s free red envelope refund depends on the situation, the details are as follows:

1. Refund Rules 1

1. If a refund occurs after the red envelope is used, the red envelope will be returned in proportion.

2. If the red envelope is not overdue, the period of use of the returned red envelope is the original period of use. If a refund occurs within 7 days of the expiration date, the period of use of the red envelope will be extended by 7 days after the refund is successful ( Only extended once), if a refund occurs after 7 days of overdue, the red envelope will be invalid directly.

2. Refund Rule 2

1. Full refund: If the user initiates a full refund, the red envelope will be invalid.

2. Partial refund: If the user initiates a partial refund for the order, the red envelope corresponding to the corresponding amount will expire. When the transaction status of the rest of the order is confirmed receipt, the red envelope corresponding to the partial amount of the order confirmed receipt will be activated. .

3. After-sales refund - unused: If the red envelope is activated but unused and the user initiates an after-sales refund for the confirmed order, the red envelope will still be invalid according to items 3 and 4 of this article.

4. After-sales refund - used: If the red envelope has been used and the user initiates an after-sales refund for the last order (the order to obtain the free red envelope), a medium proportion of the payment of the previous order will be refunded. Return the red envelope to the fund pool.

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