"Taobao" 510th Anniversary Free Red Packet Refund Rules Introduction

Taobao’s 510th anniversary free red envelope event is in full swing, but the issue of refunds for free red envelopes has also attracted everyone’s attention. In order to help you deeply understand the refund rules for free red envelopes, PHP editor Apple has prepared this detailed analysis article. The article will analyze the refund process, refund time, refund conditions and other aspects of the free red envelope one by one to provide consumers with comprehensive refund guidance. Please read on with PHP editor Apple to learn how to protect your refund rights and make your use of free red envelopes more worry-free!

Will Taobao's free red envelope refund be returned?

Depending on the situation

When you first get the red envelope, the red envelope is in a pending activation state. Before the delivery of the free goods has been confirmed, the free red envelope has not been activated and cannot be used for the time being. The free red envelope can only be used after the delivery of the purchased goods is confirmed. use.

After using the free red envelope, there is a problem with the product and it needs to be returned. The return of the red envelope needs to be judged according to the actual situation:

1. Refund Rules 1

1. If a refund occurs after using the red envelope, the red envelope will be returned in proportion.

2. If the red envelope is not overdue, the period of use of the returned red envelope is the original period of use. If a refund occurs within 7 days of the overdue period, the period of use of the red envelope will be extended by 7 days after the refund is successful (only once). If a refund occurs after 7 days overdue, the red envelope will be immediately invalid.

2. Refund Rules 2

1. Full refund: If the user initiates a full refund, the red envelope will be invalid.

2. Partial refund: If the user initiates a partial refund for the order, the red envelope corresponding to the corresponding amount will become invalid and the transaction status of the rest of the order is confirmed receipt, then the red envelope corresponding to the partial amount of the order confirmed receipt will be activated.

3. After-sales refund - unused: If the red envelope is activated but unused and the user initiates an after-sales refund for the confirmed order, the red envelope will still be invalid according to items 3 and 4 of this article.

4. After-sales refund - used: If the red envelope has been used and the user initiates an after-sales refund for the last order (the order to obtain the free red envelope), a medium proportion of the payment for the previous order will be recovered to the fund pool.

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