The methods for retrieving Douyin account if you lose your mobile phone are: Retrieve through mobile phone number: contact the operator to report the lost number, enter the verification code to log in. Retrieve via email: Enter the bound email address and get the verification code to log in. Retrieve through third-party platform authorization: Select the bound platform and follow the prompts to authorize. Contact Douyin customer service: provide relevant information and submit a retrieval request.
How to recover your TikTok account if you lose your phone
TikTok is a popular video sharing platform , if the phone is accidentally lost, how to retrieve the Douyin account? Here are some effective methods:
Method 1: Retrieve by mobile phone number
- Contact your mobile phone operator to inform you that the phone is lost and report the lost number.
- Open Douyin, click on the "Me" page and select "Login".
- Select "Login with mobile phone number", enter the number of your lost mobile phone, and click "Get Verification Code".
- After entering the verification code, you can log in to your Douyin account on the new device.
Method 2: Retrieve via email
- If you have bound an email address to your Douyin account, you can try to retrieve it via email.
- Open Douyin, select "Login", and click "Other login methods".
- Select "Email Login" and enter your bound email address.
- Click "Get Verification Code" and enter the verification code to log in.
Method 3: Retrieve through third-party platform authorization
- If you have bound a third-party platform (such as WeChat) to your Douyin account , QQ), you can try to authorize it to retrieve it.
- Open Douyin, select "Login", and click "Other login methods".
- Select the third-party platform you are bound to and follow the prompts to authorize.
- After successful authorization, you can log in to your Douyin account on the new device.
Method 4: Contact Douyin customer service
- If none of the above methods work, you can contact Douyin customer service for help.
- Open Douyin and click "Settings" in the upper right corner of the "Me" page.
- Select "Help Center" → "Contact Customer Service".
- Provide relevant information according to customer service prompts and submit a retrieval request.
Note:
- After retrieving your Douyin account, please change your password in time to ensure safety.
- If the phone is lost and the SIM card is also lost, please contact the operator to apply for a new SIM card and activate it.
- To avoid this happening again, it is recommended to bind multiple retrieval methods to your Douyin account and update your contact information regularly.
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