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How to retrieve account on Douyin Music

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2024-05-03 21:33:26312browse

If you lose your Douyin Music account, you can use the following steps to retrieve it: check the logged-in device or use the registered mobile phone/email to retrieve it; reset your password; contact Douyin Music customer service for help.

How to retrieve account on Douyin Music

How to Retrieve Lost Douyin Music Account

Step 1: Check the logged in device

First, check whether you have logged in to your Douyin Music account using other devices. You can easily recover your account if you're still signed in on another device you've used.

Step 2: Use the registered mobile phone or email address to retrieve it

If you cannot retrieve it from other devices, you can use the mobile phone number or email address you used when registering to retrieve it. account.

  • Open Douyin Music アプリ
  • Click "Retrieve Password" on the login page
  • Enter the registered mobile phone number or email address
  • Receive and enter the verification code according to the prompts

Step 3: Reset password

After resetting the password, you can use the new password to log in to your Douyin Music account.

Step 4: Contact Douyin Music customer service

If you cannot retrieve your account using the above method, you can contact Douyin Music customer service for help.

  • Open Douyin Music アプリ
  • Click "Settings" on the personal center page
  • Select "Help and Feedback"
  • Select "Feedback Questions" ”
  • Select “Other Questions”
  • Fill in your problem description and submit

Douyin Music customer service will contact you after receiving feedback and assist You retrieve your account.

Tips:

  • Make sure you use the mobile phone number or email address you used when registering.
  • If you forget your registration information, you may need to provide other information, such as ID number or receipt screenshot.
  • In order to ensure the security of your account, it is recommended that you change your password immediately after retrieving your account.

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