How to recover Douyin earnings? Contact Douyin customer service and submit feedback. Check whether the bank card information is correct. Confirm that the withdrawal amount reaches the minimum amount. Check whether the account status is normal. View withdrawal records and query withdrawal status.
How to recover Douyin income
How to recover Douyin income?
Method 1: Contact Douyin customer service
- Open Douyin APP, click "Me" in the lower right corner, and then click "Settings".
- After entering the "Settings" page, click "Help and Feedback".
- Enter "income withdrawal" or "income inquiry" in the search box and search.
- According to the prompts, select the corresponding options and fill in the relevant information to submit feedback to Douyin customer service.
Method 2: Check whether the bank card is correct
- Make sure that the bank card bound to the withdrawal is consistent with the bank card bound to the Douyin account .
- Check whether the bank card number, name, mobile phone number and other information are filled in correctly.
Method 3: Check the withdrawal amount
- There is a minimum withdrawal amount limit for Douyin withdrawal, and withdrawals cannot be made below this amount.
- Check whether the withdrawal amount reaches the minimum withdrawal amount.
Method 4: Check the account status
- Confirm that the Douyin account has not been banned or frozen.
- Check whether the account has been authenticated by real name and bound to the correct bank card.
Method 5: Check the withdrawal record
- In Douyin APP, click "Wallet" - "Withdrawal Record" to check the withdrawal status .
- If the withdrawal status shows "Failed", it may be caused by the above reasons.
Other notes:
- It usually takes 1-3 working days to process withdrawal issues.
- If the problem remains unresolved for a long time, it is recommended to contact Douyin customer service for help.
- Douyin will charge a certain handling fee when withdrawing cash, which depends on the amount of the withdrawal.
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