Where is the customer service entrance of Xiaohongshu?

Xiaohongshu provides five customer service contact methods: in-app customer service, web customer service, WeChat public account customer service, telephone customer service (400-0766-666), Weibo service (Xiaohongshu official Weibo) and Email customer service (support@xiaohongshu.com).

Xiaohongshu Customer Service Portal

Xiaohongshu provides multiple channels to connect with customer service personnel to facilitate users to solve problems And seek support:

1. In-App Customer Service

1. Open the Xiaohongshu App.
2. Click "Me" in the lower right corner, then click "Settings" in the upper right corner.
3. In "Customer Service Center", select "Contact Customer Service".

2. Web customer service

1. Visit Xiaohongshu official website: https://www.xiaohongshu.com/
2. Scroll to the bottom of the page and click "Customer Service."
3. Select the type of question you want to consult, and then click "Consult Now".

3. WeChat public account

1. Follow Xiaohongshu’s WeChat public account “Xiaohongshu”.
2. Send the keyword "customer service" to the official account.
3. Reply relevant information according to the prompts and establish contact with customer service.

4. Telephone customer service

Xiaohongshu provides 400 telephone customer service. The service hours are from Monday to Sunday, from 9 am to 8 pm.

Customer service hotline: 400-0766-666

5. Other channels

In addition, Xiaohongshu also provides customer service support on the following platforms:

• Weibo: Xiaohongshu official Weibo
• Email: support@xiaohongshu.com

The above is the detailed content of Where is the customer service entrance of Xiaohongshu?. For more information, please follow other related articles on the PHP Chinese website!