How to buy and collect tickets for Railway 12306

Purchasing train tickets on 12306 requires registering an account, real-name authentication, checking train numbers, selecting seats, filling in passenger information and completing payment. The ticket collection methods include: electronic ticket collection, ticket collection at the window, ticket collection at the point of sale and ticket collection at the self-service ticket collection machine.

Railway 12306 Ticket Buying and Collection Guide

How to buy a ticket?

1. Register an account: Register an account on the 12306 website or mobile APP.
2. Real-name authentication: Complete identity verification in order to purchase tickets.
3. Query the train number: Enter the departure station, arrival station and departure date to query the train number.
4. Select a seat: Select the seat type according to your needs, such as hard seat, soft seat or sleeper.
5. Fill in passenger information: Fill in the name, ID number and contact information of the passenger.
6. Pay the ticket:Select the payment method and complete the payment.

How to get tickets?

1. Electronic ticket collection:

• After purchasing the electronic ticket, there is no need to collect the physical ticket.
• Just show the valid documents (ID card, passport, etc.) used when purchasing the ticket when taking the bus.

2. Collect tickets at the window:

• Collect tickets at the designated window of the station with the valid ID used when purchasing the ticket.
• Ticket purchase information (order number or ticket number) is required when picking up tickets.

3. Pick up tickets at the sales point:

• Pick up the ticket at the train station or designated sales point with the valid ID used when purchasing the ticket. .
• When picking up tickets, you need to provide ticket purchase information (order number or ticket number) and payment voucher (such as bank card or payment code).

4. Get tickets from the self-service ticket machine:

• Present the valid ID or order number used when purchasing the ticket at the self-service ticket machine at the station check-in.
• When picking up tickets, you need to follow the prompts, scan your ID or enter your order number.

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