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HomeCommon ProblemHow much is the refund handling fee for Railway 12306?

Regarding the railway 12306 refund handling fee, the standards are as follows: Refund more than 48 hours before departure: no handling fee 48 hours to 24 hours before departure: 5% of the face price (minimum 5 yuan) 24 hours before departure to invoice Before: 10% of the face price (minimum 10 yuan) After ticket issuance to before departure: 20% of the face price (minimum 20 yuan) When the train is delayed or suspended, refunds within the delay period are free of charge.

How much is the refund handling fee for Railway 12306?

Railway 12306 refund handling fee standard

When canceling a Railway 12306 ticket, it will be charged according to the refund time Different handling fees.

Refund time and handling fee:

  • Refund more than 48 hours before departure: No handling fee
  • 48 hours to 24 hours before departure (inclusive): 5% of the face price (minimum 5 yuan)
  • 24 hours before departure to before ticket issuance (inclusive): Face 10% of the price (minimum 10 yuan)
  • After ticketing to before departure (inclusive):20% of the face price (minimum 20 yuan)
  • Passenger If the train is delayed or suspended due to reasons such as delay, tickets will be refunded within the delay period and refund fees will be waived.

Note:

  • The above handling fee does not include seat reservation fees, berth fees, insurance fees, etc.
  • Under special circumstances, such as natural disasters, wars and other force majeure factors that cause trains to be suspended or delayed, the refund fee may be adjusted.
  • There may be special refund regulations during Spring Festival, Summer Transportation and other periods. The specific regulations shall be subject to the announcement issued by the railway department.

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