Railway 12306 refund fee rules

Railway 12306 refund fee rules: During non-peak periods, the refund fee is 5 yuan for tickets with a ticket price below 500 yuan, and the refund fee is 10 yuan for tickets above 500 yuan; during peak periods (Spring Festival, summer transportation, and holidays), the refund fee is 10-12 yuan Yuan; refunds more than 15 days before departure are free of charge.

Railway 12306 Refund Fee Rules

Refund Rules

12306 There are two situations for website refunds: refunds during off-peak periods and refunds during peak periods.

Refund during off-peak periods

• Ticket price is 500 yuan (inclusive) or less: Refund fee is 5 yuan/ticket
• Ticket price is 500 yuan Above: Refund fee is 10 yuan/ticket
• If the ticket is refunded more than 15 days before driving, no refund fee will be charged

Refund during peak periods

• During the Spring Festival Transport Period (January 1 to March 15 each year): Refund fee is 12 yuan/ticket
• During the Summer Transport Period (June 10 to September 10 each year): Refund fee is 10 Yuan /ticket
• Other holidays (such as National Day, May Day): Refund fee is 8 yuan/ticket

Note:

• The refund time is from 48 hours before departure to before departure.
• After the ticket is refunded, the refund fee will be refunded through the original payment channel.
• If you purchase tickets through an agency, refunds must be made at the original agency.
• The ID used to purchase the ticket must be presented when refunding the ticket.
• If you purchase student tickets, disabled military tickets and other discount tickets, the refund fee will be calculated based on the original ticket price.
• If you have checked in and entered the station but did not take the bus, it will be processed as a refund after driving.

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