How to modify railway 12306 personal information

There are five steps to modify personal information on Railway 12306: Log in to the website and change the password (optional) Modify personal information, such as name, ID number, date of birth, etc. Modify common contact information, such as name, ID No., mobile phone number, etc. Modify passenger information, such as name, document number, date of birth, gender, etc., and complete the modification after verification with the mobile phone verification code

## Railway 12306 Personal Information Modification Guide

1. Log in to the 12306 website

Use a browser to visit the official website of Railway 12306 (www.12306.cn)
• Click "Login/Register" in the upper right corner

2. Change password (optional)

If you forget your password, click "Forgot password" to reset password
• After entering the personal center, click "My" in the upper right corner ->"Modify password" to set a new password

3. Modify Personal information

After entering the personal center, click "Personal Information" on the left side of the page
• On the "Information Modification" page, you can modify the name, document type, document number, and birth Date, gender, contact person, common contact information and other information
• Fill in or modify the corresponding information according to the prompts, and click "Save"

4. Modify common contact information

You can add, delete or modify frequently used contacts on the "Frequently Used Contacts" page of the Personal Center
• Click the "Add Contact" or "Edit" button to add or Modify contact information
• Enter name, ID type, ID number, mobile phone number and other information, and click "Save"

5. Modify passenger information

You can add, delete or modify frequent passengers on the "Frequently Passengers" page of the personal center
• Click the "Add Passenger" or "Edit" button to add or modify passenger information
• Enter your name, ID type, ID number, date of birth, gender and other information, and click "Save"

Note:

Modify Personal information must be verified through the mobile phone verification code
• Document number, date of birth, gender and other information cannot be modified. If there are any errors, please contact the railway 12306 customer service or go to the station window to complete the correction procedure
• Modify After the personal information is completed, the system will automatically update the passenger information for purchased tickets

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