Win10 Microsoft account login exception and solution

In Windows 10 systems, users sometimes encounter troublesome Microsoft account login exceptions. Not only does this hinder access to certain features and applications, it can also affect the overall user experience of the system. In order to help users solve such problems, this article has carefully compiled common exceptions and corresponding solutions by PHP editor Youzi. Continue reading the article to learn how to easily deal with Microsoft account login exceptions and restore normal operation of the system.

Tool materials:

System version: Windows 10 (21H2)

Brand model: Lenovo Xiaoxin Pro 16 2022

Software version: Microsoft Store App Store (22206.1401.3.0)

1. Microsoft account login failure

1. When a Microsoft account login failure occurs, first check whether the network connection is normal. You can try disconnecting and reconnecting to the network, or switching to another available network environment.

2. If the network connection is normal, you can try to visit the Microsoft official website in the browser to check whether it can be opened normally. If the official website cannot be opened, there may be a temporary failure of the Microsoft server. You can try to log in again later.

3. Another possible reason for login failure is incorrect account information. Carefully check whether the Microsoft account email and password you entered are correct. If necessary, you can try to reset your password and log in again.

2. The App Store cannot download the application

1. When encountering the problem that the App Store cannot download the application, first make sure you have logged in to the system using a Microsoft account. If you are not logged in to your account, some functions of the App Store may be restricted.

2. Secondly, check whether the system date and time settings are correct. Wrong date and time may result in App Store authentication failure and inability to download the app. Adjust the system date and time to the correct values ​​and try downloading the app again.

3. If the problem persists, you can try resetting the app store. Open the "Settings" app, go to "Apps" - "Apps & Features", find "Microsoft Store", click "Advanced Options", and then select the "Reset" button. After the reset is complete, reopen the app store and try to download the app.

3. OneDrive synchronization fails

1. When OneDrive synchronization fails, first make sure you have logged in to the OneDrive application using a Microsoft account. If you are not logged in to your account, OneDrive will not be able to sync files normally.

2. Check whether the OneDrive application has been updated to the latest version. Older versions of OneDrive may have compatibility issues, causing synchronization to fail. Open the Microsoft Store, search for "OneDrive", and if an update is available, click the "Update" button to update.

3. If the problem is still not solved, you can try resetting the OneDrive app. Open the "Settings" app, go to "Apps" - "Apps & Features", find "Microsoft OneDrive", click "Advanced Options", and then select the "Reset" button. After the reset is complete, log in to your Microsoft account again and check whether OneDrive synchronization is back to normal.

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