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Troubled by the inability to use "Help and Support" in Win7? PHP editor Strawberry brings you a solution. This article will introduce in detail the specific steps to restore the "Help and Support" function in Win7 and solve your difficulties when using the system. Read on below for a step-by-step fix to get your system back up and running.
Click to start? In Search and Programs and Files enter: Help and Support.
After a while, the help and support program will pop up. Click to open the help and support program.
Fill in the keywords you want to know about the problem in the search box that opens Help and Support, and you can automatically retrieve relevant help knowledge points.
For example, if there is a problem with the network, click on the problematic network icon? Open the Network and Sharing Center.
Network and Sharing Center? There is a blue question mark icon in the upper right corner. Click on it to get detailed explanations of the relevant settings.
This help and support is not static, but automatically gives relevant explanations based on current faults and other factors (click on the corresponding entry to view). The offline help guide calls the explanations in the local knowledge base, while the online help is downloaded in real time by connecting to Microsoft's official website (it also depends on whether the server can be connected).
Help and support are available everywhere (although the blue question mark icon is not visible in some places), such as: Getting Started? control Panel? Date and time? Click How do I set the clock and time zone? You can also call the help and support in this area, which is very convenient for novices.
If it cannot be found, the system does not have this function. It is usually caused by the use of an optimized operating system (commonly known as a clone version). For example, can the Windows 7 (32-bit) operating system check whether there is a WinHlp32.exe file? You can also apply the KB917607 patch to solve the problem.
You can also check whether the WindowsHelp folder exists in the C drive directory? If not, you can copy (Ctrl C) to a similar operating system and paste (Ctrl V) to the Windows folder to overwrite it. If the operating system is dual-language, there may also be help and support folders and system files for different locales.
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