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How do I get a refund from Steam? Steps to apply for a refund on Steam

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2024-04-23 21:30:321331browse

Steam Refund Guide Many Steam users find that the game does not meet their expectations after purchasing it. If you are not satisfied with the game you purchased, you can apply for a refund by following the detailed steps below. Please note that refund approval depends on factors such as play time and purchase date. PHP editor Youzi would like to remind everyone that if you need a refund, please apply as soon as possible to increase the refund success rate.

Prerequisites for applying for a refund

The purchase time must not exceed 14 days, and the game time must not exceed 2 hours.

Therefore, if players feel that the game is not good after entering the game, they must decide to refund early. If they play for too long, they will not be able to get a refund.

Introduction to refund process

1. Open the steam client, click on the game you want to refund in the game list in the library, and then select the "Customer Service" option on the right.

How do I get a refund from Steam? Steps to apply for a refund on Steam

2. Here you can choose "The game is different from what you expected".

How do I get a refund from Steam? Steps to apply for a refund on Steam

3. Then there is an option “I want to apply for a refund”.

How do I get a refund from Steam? Steps to apply for a refund on Steam

4. You can get a refund after clicking in. The refund will take some time to process and will usually be responded to within 12 hours.

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