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The wifi is connected, but it says that it cannot connect to the Internet. What is the reason?

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2024-04-20 14:15:301025browse

When Wi-Fi is connected but unable to connect to the Internet, it may be due to the following reasons: IP address conflict: Restart the device or assign a different IP address. DNS issues: Change DNS servers or clear DNS cache. Gateway problem: Restart the gateway or contact the service provider. Firewall or security software: Disable or create rules to allow connections. Network congestion: Reduce the number of connected devices. Hardware failure: Replace or repair faulty hardware. Other problems: virus infection or network misconfiguration.

The wifi is connected, but it says that it cannot connect to the Internet. What is the reason?

Why is the Wi-Fi connected but unable to connect to the Internet?

When Wi-Fi is connected but cannot connect to the Internet, there may be the following reasons:

1. IP address conflict

  • Two or more devices have been assigned the same IP address.
  • Solution: Restart all devices, or manually assign different IP addresses to the devices.

2. DNS problem

  • DNS server failure or misconfiguration prevents the domain name from being resolved into an IP address.
  • Solution: Try changing the DNS server address or clearing the DNS cache.

3. Gateway Problem

  • The gateway (usually a router or modem) that connects to the Internet has failed.
  • Solution: Restart the gateway, or contact the Internet service provider.

4. Firewall or security software

  • Firewall or security software blocks Internet access.
  • Solution: Temporarily disable the firewall or security software, or create a rule that allows connections to the Internet.

5. Network congestion

  • Network congestion can cause unstable or disconnected connections.
  • Solution: If possible, reduce the number of devices connected to the Internet at the same time.

6. Hardware failure

  • Hardware such as wireless adapter, router or modem has failed.
  • Solution: Try to replace or repair the faulty hardware.

7. Other issues

  • A virus or malware has infected the device.
  • Solution: Run a virus scan or use anti-malware software.
  • Network configuration error.
  • Solution: Check the network settings to make sure they are correct.

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