What's going on when Empire CMS refreshes the home page to be blank?

Reasons and solutions for the blank homepage of Empire CMS: Cache problem: clear browser and CMS cache, check file permissions. Database connection problem: Check whether the database is running, the connection information is correct, and restart the database service. Theme or plugin issues: Disable or uninstall newly installed themes or plugins, check permissions and code compatibility. Files are damaged or missing: Re-upload or restore the affected files, try reinstalling the CMS. Other issues: Check for malware, upgrade PHP version, ensure modules are installed correctly, contact the server provider to rule out resource restrictions or attacks.

The reasons and solutions why Empire CMS refreshes the home page to be blank

Cause 1: Cache problem

• Empire CMS uses a caching mechanism to improve performance. If the cache is not updated, the home page will be blank.

Solution:

• Clear the browser’s cache.
• Clear the cache of Empire CMS. You can do this through Background Operations -> Extended Functions -> Cache Management, and then click "Clear All Cache".
• Check whether the file permissions are correct. The cache file should have writable permissions.

Cause 2: Database connection problem

• Empire CMS needs to connect to the database to render the home page. If there is a problem with the database, the first page will appear blank.

Solution:

• Check if the database is running.
• Check whether the database connection information is correct (host name, user name, password, database name).
• Try to restart the database service.

Cause 3: Theme or plug-in problem

• The customized theme or plug-in may conflict with the Empire CMS core file, resulting in a blank homepage.

Solution:

• Disable or uninstall any newly installed themes or plugins.
• Check the directory permissions of the theme. Theme files should have read permissions.
• Check whether the plug-in code is compatible with the current version of Empire CMS.

Cause 4: File damage or loss

• If the home page template file or other key files are damaged or missing, the home page will be blank.

Solution:

• Re-upload or restore the affected files.
• Try to reinstall Imperial CMS.

Cause 5: Other problems

• The website files were hacked or infected by malware.
• Insufficient server resources or denial of service attack.
• The PHP version is incompatible or the module is not installed correctly.

Solution:

• Check the website for malware and remove it.
• Upgrade to a compatible PHP version and make sure all modules are installed correctly.
• Contact the server provider to rule out resource limitations or attacks.

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