Reasons for Empire CMS refresh failure include: insufficient permissions, non-existent directory, insufficient storage space, .htaccess file configuration errors, third-party plug-in conflicts, template file damage, database connection issues, insufficient server resources and other issues .
What should I do if the Empire CMS fails to refresh?
There are many reasons why Empire CMS refresh fails, listed below:
1. Insufficient permissions on the target file or directory
- Ensure that the target files (index.shtml, index.html, etc.) and directories have appropriate read and write permissions.
2. The directory does not exist
- Verify whether the target directory has been created. Some themes may require additional directories, such as static page directories.
3. Insufficient storage space
- Make sure there is enough storage space on the server to generate static page files.
4. .htaccess file configuration error
- Check the .htaccess file to see if it contains syntax errors or rules that are incompatible with the server configuration.
5. Third-party plug-in conflicts
- Disable any installed plug-ins and try refreshing. If the refresh is successful, re-enable the plugins one at a time to identify the plugin causing the problem.
6. The template file is damaged
- Re-upload the original template file to overwrite the damaged file.
7. Database connection problem
- Check whether the database connection settings are correct. If you have multiple MySQL instances installed on the server, make sure to use the correct database name and password.
8. Insufficient server resources
- The refresh process may require a large amount of server resources. If the server is low on resources, the refresh may fail. Try reducing the number of pages generated simultaneously or upgrading your server configuration.
9. Other issues
- Disable the cache plugin or firewall and try refreshing.
- Check the server logs for any error messages.
- Contact Imperial CMS official support for assistance.
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