What should I do if Douyin accidentally authenticates my real name? How to cancel real-name authentication accidentally?

Douyin is one of the most popular short video platforms in the world. Real-name authentication is an important means to ensure the security of user accounts. Some users may accidentally perform real-name authentication, which may cause some trouble. So, what should I do if Douyin accidentally authenticates my real name? This article will detail how to handle this situation and how to cancel real-name authentication.

1. What should I do if Douyin accidentally authenticates my real name?

1. Stay calm: First, don’t panic. Real-name authentication is to ensure account security, and the platform will strictly protect the real-name authentication information.

Audit information: Carefully check your real-name authentication information to confirm whether real-name authentication has actually been carried out. Sometimes, real-name authentication may fail due to misoperation or system problems.

3. Contact customer service: If you confirm that you have accidentally authenticated your real name, you can contact Douyin customer service to explain the situation and seek help.

2. How to cancel the real-name authentication on Douyin accidentally?

1. Open Douyin APP and log in to your account.

2. Enter the "Me" page and click "Account and Security".

3. On the Account and Security page, click "Real-name Authentication".

4. On the real-name authentication page, find the "Cancel real-name authentication" option and click to enter.

5. Follow the prompts to complete the steps to cancel real-name authentication.

6. After confirming the cancellation of real-name authentication, your account will no longer undergo real-name authentication.

If Douyin users accidentally perform real-name authentication, they can contact customer service for help, or cancel it through the option to cancel real-name authentication. When using the Douyin platform, users should pay attention to the protection of personal information to avoid accidental real-name authentication. The Douyin platform will continue to improve user services and provide users with a better user experience.

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