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What to do if the touch screen on your mobile phone fails

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2024-04-14 17:51:15538browse

Solution to mobile phone screen touch failure: Clean the screen to remove stains. Remove the screen protector to look for possible problems. Restart the phone to refresh the system. Calibrate the touch screen to improve sensitivity. Check the hardware for malfunctions. Reconnect the internal connectors. Replace damaged screen. Install software updates to fix errors. If necessary, contact the manufacturer or service center for assistance.

What to do if the touch screen on your mobile phone fails

Solution to mobile phone screen touch failure

When the mobile phone screen has touch failure, you can take the following steps To solve:

1. Clean the screen

Dust, grease and other dirt can interfere with the touch function of the screen. Wipe the screen surface with a clean soft cloth or wet wipe to remove any dirt.

2. Check the screen protector

Screen protectors sometimes have bubbles or other defects, causing touch failure. Remove the screen protector and try using a bare screen to see if the problem is resolved.

3. Restart the phone

Restarting the phone can forcefully close all running applications and refresh the system. Press and hold the power button and select the "Restart" option.

4. Calibrate the touch screen

Some mobile phones provide touch screen calibration tools. Go into your phone's settings, find the Display or Touch option, and follow the on-screen instructions to calibrate.

5. Check the hardware

If the above steps cannot solve the problem, there may be a hardware failure.

6. Check the internal connectors

Loose connectors between the screen and the motherboard can cause touch failure. Try removing the back cover of the phone and reconnecting the screen connector.

7. Replace the screen

If the internal connector is normal, the screen itself may be faulty. Replacing the screen requires professional skills. It is recommended to contact an authorized service center for repair.

8. Check for software updates

Sometimes, software errors can cause the touch to malfunction. Check if there is a software update available and install it on your phone.

NOTE: Be sure to turn off your phone and disconnect from all external devices before performing any steps involving repairs inside your phone. If the above steps do not solve the problem, please contact the phone manufacturer or an authorized service center for professional help.

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