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How to solve win7 black screen with only mouse arrows

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2024-04-14 00:42:17850browse

Solution to Win7 black screen with only mouse arrows displayed: Check to update the graphics card driver in safe mode. Use the "sfc /scannow" command to scan and repair system file corruption. Run a virus scan to find and remove malware. Try using System Restore to get back to a previous point. Reset BIOS settings. As a last resort, reinstall the operating system.

How to solve win7 black screen with only mouse arrows

Solution to fix Win7 black screen but only mouse arrows

Encounter Win7 black screen but only mouse arrows Common causes:

  • Graphics card driver issues
  • System file corruption
  • Virus or malware infection

Solution:

1. Restart and enter safe mode

  • Try to restart the computer. If the problem persists, then press and hold the "F8" key to enter safe mode.

2. Check the graphics card driver

  • In safe mode, open "Device Manager".
  • Expand "Display Adapters", right-click the graphics card and select "Update Driver".
  • Select "Search automatically for updated driver software".

3. Scan and repair system file corruption

  • In safe mode, open the command prompt.
  • Type the following command and press Enter: "sfc /scannow"

4. Run a virus scan

  • In Security mode, runs a virus scanner to find and remove any malware.

5. System Restore

  • If the above solutions don’t work, try using System Restore to restore your computer to a previous point.

6. Reset BIOS Settings

  • Disconnect the computer from the power source and remove the CMOS battery from the motherboard.
  • Wait a few minutes, then reinstall the battery and connect power.
  • Turn on the computer and press the Del key to enter the BIOS.
  • Find the "Restore Defaults" or "Load Defaults" option and select it.

7. Reinstall the operating system

  • As a last resort, reinstalling the operating system may resolve this issue. Note that this will erase all data, so be sure to back up important files first.

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