Solution to Win7 black screen with only mouse arrows displayed: Check to update the graphics card driver in safe mode. Use the "sfc /scannow" command to scan and repair system file corruption. Run a virus scan to find and remove malware. Try using System Restore to get back to a previous point. Reset BIOS settings. As a last resort, reinstall the operating system.
Solution to fix Win7 black screen but only mouse arrows
Encounter Win7 black screen but only mouse arrows Common causes:
- Graphics card driver issues
- System file corruption
- Virus or malware infection
Solution:
1. Restart and enter safe mode
- Try to restart the computer. If the problem persists, then press and hold the "F8" key to enter safe mode.
2. Check the graphics card driver
- In safe mode, open "Device Manager".
- Expand "Display Adapters", right-click the graphics card and select "Update Driver".
- Select "Search automatically for updated driver software".
3. Scan and repair system file corruption
- In safe mode, open the command prompt.
- Type the following command and press Enter: "sfc /scannow"
4. Run a virus scan
- In Security mode, runs a virus scanner to find and remove any malware.
5. System Restore
- If the above solutions don’t work, try using System Restore to restore your computer to a previous point.
6. Reset BIOS Settings
- Disconnect the computer from the power source and remove the CMOS battery from the motherboard.
- Wait a few minutes, then reinstall the battery and connect power.
- Turn on the computer and press the Del key to enter the BIOS.
- Find the "Restore Defaults" or "Load Defaults" option and select it.
7. Reinstall the operating system
- As a last resort, reinstalling the operating system may resolve this issue. Note that this will erase all data, so be sure to back up important files first.
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