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How to solve the problem that Google browser cannot open the file

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2024-04-10 19:44:45517browse

When you encounter that Google Chrome cannot open a file, you can take the following steps to solve it: Check whether the file association is correct. Disable browser extensions and plug-ins related to file opening. Clear your browser cache and cookies. Check if antivirus software or firewall is blocking file access. Reinstall Google Chrome. Try using a different browser or updating your operating system.

How to solve the problem that Google browser cannot open the file

How to solve the problem that Google Chrome cannot open files

Cannot open files in Google Chrome It's relatively common, but there are steps you can take to resolve this issue.

Common reasons:

  • The file type is incorrectly associated with the browser.
  • The browser extension or plug-in is preventing the file from opening.
  • There are too many browser caches or cookies.
  • Antivirus software or firewall blocks file access.

Solution:

1. Check the file association:

  • Right-click the file , select Properties.
  • In the General tab, make sure the Open with field has associated it to the correct program (e.g. Adobe Reader, Microsoft Word).

2. Disable browser extensions and plug-ins:

  • Open Google Chrome settings (in the three-dot menu in the upper right corner).
  • Select "More Tools" > "Extensions" to view the list of installed extensions.
  • Disable any extensions related to file opening functionality.

3. Clear browser cache and cookies:

  • Open Google Chrome settings.
  • Select "Privacy & Security" > "Clear Browsing Data".
  • Select "Time Range" as "All Time" and check "Cookies and Other Site Data" and "Cached Images and Files".
  • Click "Clear Data".

4. Check the anti-virus software or firewall:

  • Disable the anti-virus software or firewall and try to open the file. If the files can be opened, they are blocking file access.
  • Add Google Chrome to your antivirus or firewall exceptions list.

5. Reinstall Google Chrome:

  • Uninstall Google Chrome.
  • Download from the official website and reinstall.

6. Other possible solutions:

  • Try using another browser, such as Microsoft Edge or Firefox.
  • Make sure your device is updated to the latest operating system.
  • Contact Google Chrome support team for further assistance.

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